Spam Filter ISP Forums : quarantined email not delivered to all https://www.logsat.com/spamfilter/forums/ Mon, 14 Sep 2026 01:14:42 +0000 Wed, 30 Mar 2005 20:35:21 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=5113 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[quarantined email not delivered to all : Number 2 is correct. For number...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5549&title=quarantined-email-not-delivered-to-all#5549 Author: LogSat
Subject: 5113
Posted: 30 March 2005 at 8:35pm

Number 2 is correct. For number 1 I'll refer you back to the postingyou mentioned in this thread, as the answer to that is "it depends",and the other posting has more details on what can happen under somecircumstances.

As far as the emails disappearing form the quarantine for the otherusers, yes, that is odd if the retension is 15 days. Other than simpleexplanations like "could it be that the other users emptied theirquarantine?" I honestly do not have an answer to that right now.
]]> Wed, 30 Mar 2005 20:35:21 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5549&title=quarantined-email-not-delivered-to-all#5549 <![CDATA[quarantined email not delivered to all : Okay...so I have this wrong...let...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5547&title=quarantined-email-not-delivered-to-all#5547 Author: Terry
Subject: 5113
Posted: 30 March 2005 at 8:14pm

Okay...so I have this wrong...let me restate what I think you are saying so I can make sure I now understand it...

1) if an email comes into the system addressed to 1 or more recipients and that sender is in the autowhitelist for any 1 of the recipients...then that email is delivered to all recipients

2) if an email comes into the system addressed to 1 or more recipients and that email is quarantined then if 1 person does a send function then an autowhitelist entry is made and only that 1 person gets the message ... not the others on the "to" line unless they also release it from quarantine....

Is that how it works?  Please let me know if this is correct........

Still don't know why the message disappeared as stated in the start of the post... 

]]> Wed, 30 Mar 2005 20:14:28 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5547&title=quarantined-email-not-delivered-to-all#5547 <![CDATA[quarantined email not delivered to all : Terry, The process has not...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5540&title=quarantined-email-not-delivered-to-all#5540 Author: LogSat
Subject: 5113
Posted: 30 March 2005 at 5:24pm

Terry,

The process has not changed. The posting you referred to deals withincoming emails where one or more of the recipients is whitelisted, andwether the email is delvered or not. SpamFilter will behave asdescribed in that thread.

In the current thread instead we are talking about what happens toemails that are forced out of the quarantine database *after* they areblocked. This is a different situation/scenario, and SpamFilter willbehave in the way I described above.

The two threads talk about two different cases. This is not to say thatthere may be another thread/email where I posted possibly incorrectinformation, that can definetly happen, and I apologize in advance ifyou find this was so.
]]> Wed, 30 Mar 2005 17:24:22 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5540&title=quarantined-email-not-delivered-to-all#5540 <![CDATA[quarantined email not delivered to all : We store quarantine emails for...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5534&title=quarantined-email-not-delivered-to-all#5534 Author: Terry
Subject: 5113
Posted: 30 March 2005 at 9:23am

We store quarantine emails for 15 days.  The email in question was received on Friday and released on Monday.

What you are describing above is a complete change from what you have described in previous posts for the quarantine release process.  In prior discussions you very carefully explained that if 1 person released a message from quarantine all recipients of the specific email would get that specific message.  This was to preserve the email thread. 

Now you are telling me that this has changed.  I don't think this is right and I think it will cause lots of problems with people believing that everyone on the email recipients ("to") line got the message they received.

I know for a fact that this is not how prior releases worked with email delivery. 

ref...http://www.logsat.com/spamfilter/forums/forum_posts.as p?TID=5046&KW=quarantine



Edited by Terry]]> Wed, 30 Mar 2005 09:23:08 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5534&title=quarantined-email-not-delivered-to-all#5534 <![CDATA[quarantined email not delivered to all : Terry, We double-checked the...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5526&title=quarantined-email-not-delivered-to-all#5526 Author: LogSat
Subject: 5113
Posted: 30 March 2005 at 12:27am

Terry,

We double-checked the build 2.1.2.406 you are using, and we're not ableto reproduce the problem. When an email arrives addressed to multiplerecipients, one record is created in the database for each recipient.When one of the recipient force-delivers the email, his record ismailed to him, and the others are not removed from the database.

As you said this occurred 3 days after the email was sent, can youplease check and let us know for how long you store quarantined emails?Is it possible that coincidentally the retension period expired, andthose emails were deleted as part of the cleanup routines?
]]> Wed, 30 Mar 2005 00:27:17 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5526&title=quarantined-email-not-delivered-to-all#5526 <![CDATA[quarantined email not delivered to all : Okay...I am back on a different...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5525&title=quarantined-email-not-delivered-to-all#5525 Author: Terry
Subject: 5113
Posted: 29 March 2005 at 7:49pm

Okay...I am back on a different pc to answer this again...perhaps I didn't make the problem clear...

a) a message came into the system addressed to 3 people at our site

b) the message was quarantined

c) 3 days later the message was released from quarantine by one of the people and they received the message

d) the other 2 people did not receive the message and it was no longer in quarantine.....

This is not how it used to work nor how it should work.  I do not know if there was something different about this message but the log sure looks wrong to me.  Also I understand that only the one releasing the message from quarantine would add them to the autowhitelist...however you have told me in previous posts that all the recipients would get this specific email delivery. 

Terry

]]> Tue, 29 Mar 2005 19:49:05 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5525&title=quarantined-email-not-delivered-to-all#5525 <![CDATA[quarantined email not delivered to all : The message was deleted for all...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5524&title=quarantined-email-not-delivered-to-all#5524 Author: Guests
Subject: 5113
Posted: 29 March 2005 at 7:31pm

The message was deleted for all the other recipients after the one user marked to receive their copy.  I don't think that is by design.  ]]> Tue, 29 Mar 2005 19:31:13 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5524&title=quarantined-email-not-delivered-to-all#5524 <![CDATA[quarantined email not delivered to all : Terry, This is by design. As...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5523&title=quarantined-email-not-delivered-to-all#5523 Author: LogSat
Subject: 5113
Posted: 29 March 2005 at 6:31pm

Terry,

This is by design. As mikek statred, each time an email that hasmultiple recipients is received and quarantined, SpamFilter will storea separate record for each recipient in the database. This allows eachuser (each recipient) to force-deliver all their mail without affectingany possible other user. If one of your users may be interested in aViagra advertisement, most likely the other recipients will not be andwould not want to receive that email. Of course this example is anextreme, but illustates the idea behind this.
]]> Tue, 29 Mar 2005 18:31:53 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5523&title=quarantined-email-not-delivered-to-all#5523 <![CDATA[quarantined email not delivered to all : That is not supposed to be accurate....the...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5513&title=quarantined-email-not-delivered-to-all#5513 Author: Terry
Subject: 5113
Posted: 29 March 2005 at 9:49am

That is not supposed to be accurate....the autowhitelist is indeed added for that one user but all recipients of that particular message will received the email that was released..Terry]]> Tue, 29 Mar 2005 09:49:46 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5513&title=quarantined-email-not-delivered-to-all#5513 <![CDATA[quarantined email not delivered to all : The message is quarantined for...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5512&title=quarantined-email-not-delivered-to-all#5512 Author: mikek
Subject: 5113
Posted: 29 March 2005 at 9:41am

The message is quarantined for each recipient separately. When a user delivers the message to his inbox, only that users e-mail address gets added to the AutoWhiteList. So the other messages are not lost, they are still in quarantine.

 

]]> Tue, 29 Mar 2005 09:41:25 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5113&PID=5512&title=quarantined-email-not-delivered-to-all#5512