Spam Filter ISP Forums : SF shutting down for no reason.. https://www.logsat.com/spamfilter/forums/ Sat, 12 Sep 2026 01:42:13 +0000 Thu, 01 Sep 2005 16:26:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=5307 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[SF shutting down for no reason.. : Dwight, I&#039;m *very* glad...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6462&title=sf-shutting-down-for-no-reason#6462 Author: LogSat
Subject: 5307
Posted: 01 September 2005 at 4:26pm

Dwight,

I'm *very* glad that this build is working out better. Would you mindzipping us one of your SpamFilter logs for this build for a day? We'dlike to see if there are errors being caught by SpamFilter that couldhave caused your crashes in the past.

As far as the activity is concerned, we keep just a few thousand linesin the "scroll area" of the log display, and clear it up when it's overthe limit, to use less resources. We'll do some more testing however tosee if that could cause too much CPU usage on high loads.
]]> Thu, 01 Sep 2005 16:26:40 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6462&title=sf-shutting-down-for-no-reason#6462 <![CDATA[SF shutting down for no reason.. : and always make sure spamfilter...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6461&title=sf-shutting-down-for-no-reason#6461 Author: _Eric
Subject: 5307
Posted: 01 September 2005 at 4:20pm

and always make sure spamfilter is under service control from windows.... check services and action on failure.(recovery tab)

i always check restart - restart - reboot 1 day - 5 minutes.

the nature of the above problem was within spamfilter,
this is a hint only.]]> Thu, 01 Sep 2005 16:20:57 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6461&title=sf-shutting-down-for-no-reason#6461 <![CDATA[SF shutting down for no reason.. : Roberto, My frozen unresponsive...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6460&title=sf-shutting-down-for-no-reason#6460 Author: Guests
Subject: 5307
Posted: 01 September 2005 at 3:33pm

Roberto,

My frozen unresponsive GUI problem is now almost resolved with 2.6.3.481.  I was having to restart the spamfilter service up to 15 times a day when port 25 did not reply.  I used a server monitoring program called IPsentry for the tests and for restarting the service.  Now the service will run for days without a glitch.  

FYI: One thing I did notice was that the spamfilter starts up with the activity log tab displayed.  My server is very busy and there are a lot of screen writes. My system did run longer when left in the configuration tab display.  Could the activity screen writes add to the issue?  Should the service start with a less active display? I got the system to run longer by clicking on the config tab and then closing the GUI. 

 

]]> Thu, 01 Sep 2005 15:33:43 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6460&title=sf-shutting-down-for-no-reason#6460 <![CDATA[SF shutting down for no reason.. : Everyone, Thank you all for...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6440&title=sf-shutting-down-for-no-reason#6440 Author: LogSat
Subject: 5307
Posted: 26 August 2005 at 10:57am

Everyone,

Thank you all for your reports and patience. While we have to date notbeen able to pinpoint the problem(s), we have located some possible"weak spots" in SpamFilter's source that could have been improved forstability. We have added further exception handling to several sectionsof our source.

A new build (2.6.3.479) is available as a pre-release in the registereduser area. Please note that while on the surface nothing has changed,we did make relevant changes to the code, and thus more testing thanusual will be required before this build is officially released.

The major changes from the previous pre-release are as follows.

// New to VersionNumber = '2.6.3.479';
{TODO -cFix : Added more exception handling code to try preventing crashes being reported}
{TODO -cFix : Fixed problem with SPF retrieving the HELO domain when the MAIL FROM is empty}
{TODO -cNew : Added the HELO host name to the email X-SF-HELO-Domain email header}


// New to VersionNumber = '2.6.3.478';
{TODO -cNew : More user-friendly functionality for the "Custom Domain Filters" grid when saving the current entry}
{TODO -cNew : DoNotAddIPToHoneypot list now works with :Hoenypot tags as well}
{TODO -cFix : The "Do not quarantine" option was not disconnecting theremote server immediately before receiving the email body, but waswaiting till the end of message}
{TODO -cFix : Logfiles were missing entries from SPF logs and a fewother events that were showing on activity screen. Bug introduced frombuild 461}

]]> Fri, 26 Aug 2005 10:57:55 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6440&title=sf-shutting-down-for-no-reason#6440 <![CDATA[SF shutting down for no reason.. : Roberto,This is the erro in the...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6438&title=sf-shutting-down-for-no-reason#6438 Author: Guests
Subject: 5307
Posted: 26 August 2005 at 1:02am

Roberto,
This is the erro in the Event log the occurs at the time of the lockup. The server ran fine until I logged in to the server, then SF froze. All the was displayed was the lower rh toolbar icon. The desktop window and icon were gone. When I went to stop the service it took 3 mins for it to stop and reported the following errors.

Hope this helps.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date:  8/25/2005
Time:  6:36:08 PM
User:  N/A
Computer: NONAME
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the  service.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date:  8/25/2005
Time:  6:35:38 PM
User:  N/A
Computer: NONAME
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the SpamFilter service.

Event Type: Error
Event Source: SpamFilterSvc.exe
Event Category: None
Event ID: 1
Date:  8/25/2005
Time:  6:33:32 PM
User:  N/A
Computer: NONAME
Description:
The description for Event ID ( 1 ) in Source ( SpamFilterSvc.exe ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Access violation at address 00425515 in module 'SpamFilterSvc.exe'. Read of address 00000019.

]]> Fri, 26 Aug 2005 01:02:47 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6438&title=sf-shutting-down-for-no-reason#6438 <![CDATA[SF shutting down for no reason.. : I have a similar issue with...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6437&title=sf-shutting-down-for-no-reason#6437 Author: vrspock
Subject: 5307
Posted: 26 August 2005 at 12:00am

I have a similar issue with 2.6.3.473 and I have noticed a consistencyin the logs.  The service doesn't shut down per say...but the spamfilter desktop window becomes non-responsive and I end up rebooting theserver to correct it.  Upon inspecting the log files, the logshave always stopped with the same message:

08/25/05 17:53:17:171 -- (3796) - EMail To is in honeypot emails -

The spamfilter has stopped responding on several occasions and this isalways the last entry in the log files prior to it becomingunresponsive.

I should also note that telnetting into port 25 yeilds the standardbanner repsonse...however, no email is passing through while spamfilteris in this state.


Edited by vrspock]]> Fri, 26 Aug 2005 00:00:37 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6437&title=sf-shutting-down-for-no-reason#6437 <![CDATA[SF shutting down for no reason.. : I reported to Roberto the same...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6435&title=sf-shutting-down-for-no-reason#6435 Author: Guests
Subject: 5307
Posted: 25 August 2005 at 6:12am

I reported to Roberto the same issue with shutdowns happening on our two spamfilters.  I monitor port 25 and when I don't get a response from the server for 60 seconds I restart the service.  If this happens again Dan, see if the spamfilter staps responding to port 25 before the service starts.

Regarding the random nature, I also have my server run for a long period without one problem then they start acting up again. My server share the same database also.

Please let me know if you find a solution.  I am running the ;atest beta version.

Dwight

 

 

 

]]> Thu, 25 Aug 2005 06:12:00 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6435&title=sf-shutting-down-for-no-reason#6435 <![CDATA[SF shutting down for no reason.. : Roberto, Status Update! For...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6420&title=sf-shutting-down-for-no-reason#6420 Author: Dan B
Subject: 5307
Posted: 17 August 2005 at 10:36pm

Roberto,

Status Update!

For some strange reason, today all 3 servers stopped shutting down automatically and they are working flawlessly again.  No changes have been made to the servers. Have you found anything in the log or the temp files that I sent you?

Thanks,
Dan

]]> Wed, 17 Aug 2005 22:36:25 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6420&title=sf-shutting-down-for-no-reason#6420 <![CDATA[SF shutting down for no reason.. : Roberto, I have an update for...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6411&title=sf-shutting-down-for-no-reason#6411 Author: Dan B
Subject: 5307
Posted: 15 August 2005 at 1:14pm

Roberto,

I have an update for you.. 

Above when I said that " I do know that all three do not shut down at the same time."  Most of the time that is wrong.  According to the temp files that remain.  98% of the time they all 3 shuw down at the same time or seconds apart..  It's only a few times that they do not.  I hope this helps.

Thanks,
Dan B

]]> Mon, 15 Aug 2005 13:14:29 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6411&title=sf-shutting-down-for-no-reason#6411 <![CDATA[SF shutting down for no reason.. : Roberto, My logfiles are very...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6404&title=sf-shutting-down-for-no-reason#6404 Author: Dan B
Subject: 5307
Posted: 13 August 2005 at 7:29pm

Roberto,

My logfiles are very very large.  I have zipped the temp and the logfiles directories.  The logfiles I included start from the 28th.  My zip file is 217MB.  Can you send me ftp info to upload this instead of sending it via email.  You can email directly to the email address that you have on file.

Thanks,

Dan

]]> Sat, 13 Aug 2005 19:29:10 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5307&PID=6404&title=sf-shutting-down-for-no-reason#6404