Spam Filter ISP Forums : White Listed IP still being blocked https://www.logsat.com/spamfilter/forums/ Sun, 10 May 2026 08:04:35 +0000 Sat, 18 Feb 2012 09:37:46 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=7009 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[White Listed IP still being blocked : Roy,If an IP is whitelisted,...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7009&PID=14343&title=white-listed-ip-still-being-blocked#14343 Author: LogSat
Subject: 7009
Posted: 18 February 2012 at 9:37am

Roy,

If an IP is whitelisted, it should bypass the MX record test - we are not able to reproduce the issue. Could you please zip us the following so we can take a look:

  • SpamFilter's activity logfile for yesterday (or the day this occurred)
  • Your SpamFilter.ini file
  • The \SpamFilter\Domains directory structure (if the files containing any of your blacklists/whitelists are outside that directory tree, please include those as well.
  • The to/from email addresses involved, so we may locate them in the logs.


If the zipped file is over 8MB in size, I'll send you via a PM the details of our FTP site so you can upload it to us.

]]> Sat, 18 Feb 2012 09:37:46 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7009&PID=14343&title=white-listed-ip-still-being-blocked#14343 <![CDATA[White Listed IP still being blocked : We have the IP addresses listed...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7009&PID=14342&title=white-listed-ip-still-being-blocked#14342 Author: RBarrow
Subject: 7009
Posted: 17 February 2012 at 11:31am

We have the IP addresses listed in our excludeddomains.txt but the system is still filtering traffic from these addresses.
 
The "cause" appears to be a "invalid MX record".
 
This is one of our largest customers and the matter is extremely urgent!
 
Version 4.2.4.850
 
Thanks,
Roy
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