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List index out of bounds (2)

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=277
Printed Date: 27 December 2024 at 3:27am


Topic: List index out of bounds (2)
Posted By: Guests
Subject: List index out of bounds (2)
Date Posted: 16 April 2003 at 9:12am
Version 1.1.0.90 on Win NT 4..0 sp6

With about 100 messages in quarantine, I got this index error when I clicked on the Date field to sort by date.

I've seen this once before, also when attempting to sort the list.

After this occurs, I can sort everything, all fields, no problem, i.e., it happens once then goes away.

HTH

Phil


Replies:
Posted By: LogSat
Date Posted: 16 April 2003 at 8:48pm

Hi Phil,

We're not able to replicate the error, so the error may be caused by the format of a specific message in your quarantine area. If you are able to replicate this, the best way to troubleshoot this is for you to zip up all the contents of your quarantine directory (if you have 100 items or so it should not be a huge file) and email it to us at mailto:support@logsat.com" CLASS="ASPForums" TITLE="WARNING: URL created by poster. - support@logsat.com .

Roberto Franceschetti
LogSat Software

Posted By: Guests
Date Posted: 21 April 2003 at 1:26pm

I saw the same message when I attempted to sort by email address.  I chose a different field and later was able to sort by the "to" column with no problem.

 

Posted By: Guests
Date Posted: 22 April 2003 at 8:33am

Roberto,

It happended again and I have a zip file of my quaranrine dir to send you. It seems I can't send to you, however, since it appears we have no reverse DNS, and so your SpamFilter is blocking my email. If you have an FTP site I can upload it to you.

Phil Plumbo

Posted By: LogSat
Date Posted: 22 April 2003 at 10:17am

We added printwareinc.com in the whitelist, can you try emailing again?

Roberto F.
LogSat Software

Posted By: LogSat
Date Posted: 23 April 2003 at 6:24pm

We were able to replicate this by clicking on the column headers to sort while the list was still refreshing. This is of course a bug, we've identified it, and it will be fixed in the next build.

Roberto Franceschetti
LogSat Software.


Posted By: LogSat
Date Posted: 23 April 2003 at 6:24pm

We were able to replicate this by clicking on the column headers to sort while the list was still refreshing. This is of course a bug, we've identified it, and it will be fixed in the next build.

Roberto Franceschetti
LogSat Software.



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