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Hanging

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5318
Printed Date: 12 March 2025 at 9:39pm


Topic: Hanging
Posted By: Guests
Subject: Hanging
Date Posted: 02 September 2005 at 9:45am
SpamFilter is hanging.  Once this happens the server must be rebooted.  The service will not stop.  This is happend every few days. Running 473.


Replies:
Posted By: Guests
Date Posted: 02 September 2005 at 3:22pm
I have the same problem.  I can't recall what version it started with.  It's been some months now. Every day or so.  The service will not stop but you can kill it in task manager.  I'm currently running 481.
 

Posted By: LogSat
Date Posted: 03 September 2005 at 7:47pm
Harvey,

Could you please zip and email us (support at logsat.com) a couple of SpamFilter logs for a day this occurs so we can take a look at them?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: Guests
Date Posted: 12 September 2005 at 9:31am
Sure.  Next time it happens.
 
Of course it probably won't happen any more now that we want it to. :)
 
 

Posted By: richard
Date Posted: 12 September 2005 at 11:08am
Ocasionally I experience spamfilter "not responding" and usually happens when i click on the application gui.  normally only a reboot will fix.
i have experienced this on various versions of SF

Posted By: agavv
Date Posted: 15 September 2005 at 9:41am

Also the same problem here. A month ago we switched to RealtimeDiskLogging, but from time to time the system hangs without any errors in the logs.

Yesterday we switched back from realtime logging and 8 hours later, in the middle of the night (not much traffic) the system hangs again with these last words:

09-15-05 04:38:40:156 -- (316) Time to add Msg to Bayes corpus:0
09-15-05 04:38:40:890 -- (1052) Disconnect
09-15-05 04:38:41:609 -- (316) Begin Sync Corpus.db
09-15-05 04:38:41:609 -- (316) Sync Corpus.db pass 0a
09-15-05 04:38:41:609 -- (316) Sync Corpus.db pass 0b
09-15-05 04:38:41:609 -- (316) Sync Corpus.db pass 0c
09-15-05 04:38:41:609 -- (316) Sync Corpus.db - 618807 - 442
09-15-05 04:38:42:781 -- (316) Sync Corpus.db pass 1 (1172)
09-15-05 04:38:42:796 -- (316) Sync Corpus.db pass 2 (1187)
09-15-05 04:38:42:796 -- (316) Sync Corpus.db pass 3 (1187)
09-15-05 04:38:42:796 -- (316) Sync Corpus.db pass 4 (1187)
09-15-05 04:38:42:984 -- (316) Sync Corpus.db pass 5 (1375)
09-15-05 04:38:43:187 -- (316) Sync Corpus.db pass 6 (1578)
09-15-05 04:38:43:203 -- (316) Sync Corpus.db pass 7 (1593)
09-15-05 04:38:43:203 -- (316) Sync Corpus.db pass 8 (1593)
09-15-05 04:38:43:203 -- (316) End Sync Corpus.db (1593)
09-15-05 04:38:43:687 -- (688) Resolving 61.242.167.237 - Error resolving IP address (DNS Server Reports Query Server Error)
09-15-05 04:38:43:687 -- (688) - EMail To is in honeypot emails -
09-15-05 09:23:44:140 -- SpamFilter ISP v2.6.3.473 Listening on 192.168.1.243:25,

We also saw a crash during updating the antivirus stuf and scanning at the same time. The email was lost.

Another thing is that in the temp directory often tmp files are left behind, mostly with a size of 3264Kb.... yesterday more than 10 and two last night. We are running 473.

 

Posted By: LogSat
Date Posted: 15 September 2005 at 1:46pm
agavv,

The symptom you see in the logs is the same a handful of other customers were receiving. Build 482 took care of their issue, and we're fairly certain we were able to pinpoint the problem he was seing. Hopefully the fix will work for you as well.
 
Please let us know if it does not, and if so we'll try to find out what else could be wrong.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: Guests
Date Posted: 24 September 2005 at 11:50am
I found that turning off the bayesian filter cures the issue.

Posted By: Guests
Date Posted: 28 September 2005 at 11:39am
I no longer have this problem. I'm not sure what fixed it but it hasn't happened once since I posted to this thread.

Posted By: kspare
Date Posted: 28 September 2005 at 1:40pm
just an FYI, maybe roberto can confirm this, but if you minimize spamfilter, it will run faster and without problems....not sure why but it helps on my server.


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