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557 being generated

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5339
Printed Date: 26 December 2024 at 6:46pm


Topic: 557 being generated
Posted By: RBarrow
Subject: 557 being generated
Date Posted: 22 September 2005 at 3:31pm

We have a user receiving emails from all sources but one.  Messages coming from this source receive a

557 You are not allowed to send mail to %EMailTo%

error.  This receipant is in the AuthTo list and the sending domain is in the ByPass list...all mail from the sending domain passes fine to all users in the receiving domain EXCEPT for this one.

This email is generated by a mainframe (not their Exchange server).

HELP!

 


Replies:
Posted By: Marcus
Date Posted: 22 September 2005 at 3:44pm

look at the IP its coming from vs the IP the ones that get thru come from, might need to whitelist that IP

Marcus

Posted By: LogSat
Date Posted: 23 September 2005 at 8:33pm
RBarrow,

Could you zip and email us at support at logsat dot com the following:

Your SpamFilter.ini file
All SpamFilter's local whitelist/blacklist and keyword files
The logfile for the day this occurred from the SpamFilter/logfiles directory
The email addresses in question so we may find them in the logs.
 
so we can take a further look?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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