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04/12/07 00:56:00:520 -- Exception occurr

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6026
Printed Date: 26 December 2024 at 6:37pm


Topic: 04/12/07 00:56:00:520 -- Exception occurr
Posted By: kspare
Subject: 04/12/07 00:56:00:520 -- Exception occurr
Date Posted: 12 April 2007 at 9:44am
Hi Roberto, odd problem here, but a very serious one.

I'm using 3.1.3.615, and every once in a while I get this popping up.

04/12/07 00:56:00:520 -- Exception occurred during UpdateLocalBlacklistsAndINI: List index out of bounds (0)

When I get that error, SF bounces everyone's email

04/12/07 00:56:32:583 -- (492) Mail from: usr@usr.com To: usr1@usr2.com - rejected - no relay allowed or % found in FROM address
04/12/07 00:56:32:599 -- (492) 127.0.0.1 - Mail from: usr@usr.com To: usr1@usr1.com will be disconnected

I've had this happen a few times now, and the only way to fix it is to restart sf.

I need help!



Replies:
Posted By: LogSat
Date Posted: 12 April 2007 at 3:54pm
Can you please zip and email us your "AllowedDomainsFileName" and the  "AllowedDomainFilterMatrixFileName" files? Please also include a copy of SpamFilter's activity logfile (possibly trimmed to about an hour before and an hour after the error took place if the file is too large).

-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


Posted By: kspare
Date Posted: 14 April 2007 at 7:35pm
Send you an email on wednesday, let me know if you got it ok


Posted By: LogSat
Date Posted: 14 April 2007 at 11:29pm
Negative, did not receive it, sorry. I'll send you a PM with our FTP site in case the email was too large (even though you should have received a bounce...)

-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP



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