Unfiltered Email still getting filtered
Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6068
Printed Date: 22 February 2025 at 5:38pm
Topic: Unfiltered Email still getting filtered
Posted By: IKILLSPAM1
Subject: Unfiltered Email still getting filtered
Date Posted: 15 May 2007 at 9:01pm
| I added an email address to the Unfiltered Email tab. a DNS blacklist blocked an email for that account. Whats up? |
Replies:
Posted By: IKILLSPAM1
Date Posted: 16 May 2007 at 12:35pm
| It appears its not only DNSBLs. I really need help with this. We have a customer whos gonna flip if I cant remove him from all filtering |
Posted By: LogSat
Date Posted: 16 May 2007 at 1:57pm
|
Can you post (or email us) the section of SpamFilter's activity file that shows the incoming email, so we can see what is happening form the logs?
------------- Roberto Franceschetti http://www.logsat.com" rel="nofollow - LogSat Software http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP |
Posted By: IKILLSPAM1
Date Posted: 16 May 2007 at 2:58pm
|
05/16/07 13:03:49:328 -- (5696) Connection from: 63.251.135.74 - Originating country : United States This has a different thread number but appears to be part of the same transaction. 05/16/07 13:03:55:062 -- (1796) Sending email from mailto:ESC1101648128490_1100650110356_11070@in.constantcontact.com - ESC1101648128490_1100650110356_11070@in.constantcontact.com to mailto:localuser@localdomain.com - localuser@localdomain.com --
Is it rejecting it initially, landing it in quarantine but then actually sending it? So when I went in and saw it in quarantine and resent it, he then got another copy? |
Posted By: LogSat
Date Posted: 16 May 2007 at 4:08pm
Mistery solved. The bad news is that it's a bug. The good news is that it's already fixed  In a separate post you stated you're using v3.5.3.662. Please see the release notes for the newer build that was released a few weeks ago. I've highlighted the fix that applies to the issue you've seen: // New to VersionNumber = '3.5.3.665'; {TODO -cFix : If a recipient is in the WhiteListedTO list, and, during the same SMTP session, the sender remains connected and sends further emails to other recipients, they were also incorrectly whitelisted} {TODO -cFix : In SFE, using MySQL, if the connection to the DB was terminated (timeouts and/or MySQL going down), the SFE Domain List could be blank and require a restart to be visible again} {TODO -cNew : SpamFilter performs stricter checking on MAPS RBL results to ensure a valid positive only if the response address via DNS is in the 127.0.x.x network} {TODO -cFix : In SFE, the "Custom Domain Filters" tab should have been hidden} {TODO -cFix : Occasional "freezes" of SpamFilter's GUI that would also halt the processing of incoming messages} {TODO -cFix : Emails in the "Unfiltered Email" list would be delivered correctly, but the email was also being stored, by mistake, in the quarantine database} {TODO -cFix : The event of an email whitelisted because of the "Unfiltered Email" list was not logged in the logfile} ------------- Roberto Franceschetti http://www.logsat.com" rel="nofollow - LogSat Software http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP |
Posted By: IKILLSPAM1
Date Posted: 16 May 2007 at 4:23pm
|
Haha. good deal Roberto thanks! How painless is applying new releases with this software? |
Posted By: LogSat
Date Posted: 16 May 2007 at 4:28pm
No hospitalization required. If you don't want to use the installation program, simply:
------------- Roberto Franceschetti http://www.logsat.com" rel="nofollow - LogSat Software http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP |
Posted By: IKILLSPAM1
Date Posted: 16 May 2007 at 4:47pm
| Excellent. Thanks for your help. |