Spam Filter ISP Support - Allow PDF attachements: How To

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Allow PDF attachements: How To

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6249
Printed Date: 15 March 2025 at 7:24am

Topic: Allow PDF attachements: How To

Posted By: speaktoandrew
Subject: Allow PDF attachements: How To
Date Posted: 21 September 2007 at 4:43am

Hi,

Is it possible to mark certain attachments as safe? for ex. a PDF doc in Spam Filter Standard Edition. Users on my ISP are reporting that they dont seem to be getting emails where the sender has attached a PDF document but are instead getting rejection emails from the spam filter.

Thanks,
Andrew.

Replies:

Posted By: __M__
Date Posted: 21 September 2007 at 5:42am

andrew, PDF spam has recently become a big problem and like all spam detection mechanisms you run the risk of "false positives" which seems to be what you are experiancing.

Check out these threads for discussion on PDF spam:

http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6151 - http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6151

http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6201 - http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6201

http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6125 - http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6125

http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6184 - http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6184

We have experienced some great results in fighting PDF spam with SFI so a bit of tweaking of your settings will keep your users happy. The quarantine is a great tool to empower your users to handle their false positives, I'd suggest you implement it if you haven't already.

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