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No Relay Error

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6332
Printed Date: 17 October 2025 at 11:27am


Topic: No Relay Error
Posted By: joinbiz
Subject: No Relay Error
Date Posted: 05 January 2008 at 6:15am
Hi,
I have my domain listed in Domain list but any email comming from outside, I will get the following error:
 
1/05/08 05:12:18:156 -- (7128) Connection from: 217.146.182.181  -  Originating country : United Kingdom
01/05/08 05:12:18:625 -- (7128) Mail from: mailto:atena.alimohammad@yahoo.com - atena.alimohammad@yahoo.com To: mailto:saeed@mbm-realestate.com - saeed@mbm-realestate.com - rejected - no relay allowed or % found in FROM address
01/05/08 05:12:18:625 -- (7128) 217.146.182.181 - Mail from: mailto:atena.alimohammad@yahoo.com - atena.alimohammad@yahoo.com To: mailto:saeed@mbm-realestate.com - saeed@mbm-realestate.com will be disconnected
01/05/08 05:12:18:640 -- (7128) Disconnect
 
my config is as follows:
Spam filter is on one ip address and my mail server is on another ip address.
I have added my domain to the local domains list and restart spamfilter.
but I can't get any emails. all the email will be rejected with same error.
could you pelease tell me why?
 
Regards
Behzad


Replies:
Posted By: LogSat
Date Posted: 05 January 2008 at 10:22am
Behzad,

The error "no relay allowed" indicates that the domain " mailto:saeed@mbm-realestate.com - mbm-realestate.com " is not listed in the "Local Domains" in SpamFilter.

The location where domains are added to the local domains list in SpamFilter is slightly different depending if you are using SpamFilter ISP "standard" or SpamFilter "Enterprise".

The screenshot at http://www.logsat.com/sfi-spam-filter-screenshots/sfi-more-filtering-options.asp - www.logsat.com/sfi-spam-filter-screenshots/sfi-more-filtering-options.asp shows where the domain is added to SpamFilter Enterprise (add it in the list of domains at the top of the window, below the "ALL DOMAINS" entry. If you are using SpamFilter ISP "standard", there will be a "Local Domains" tab under the whitelist section of that window.

Once you add the domain mailto:saeed@mbm-realestate.com - mbm-realestate.com to the local domains in SpamFilter, you simply need to click on the "Save Settings" button, there is never the need to restart SpamFilter.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: joinbiz
Date Posted: 05 January 2008 at 1:25pm
Hi,
Thank you for the fast reply.
I have an old version (2.7) and the domain name is listed in the location you have specified. but still I get the same error!
 
Regards
Behzad

Posted By: LogSat
Date Posted: 05 January 2008 at 1:57pm
Can you please ensure you have a valid filename, containing the full drive letter + path, is specified in the edit box above the memo control that contains your local domains?
If there is not a filename specified, SpamFilter will not be able to save the list of domains, and thus all incoming emails will be rejected.

If you still have issues, please email us your SpamFilter.ini file, and the file you specified above that stores the local domains to support at logsat dot com so we can take a look.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: LogSat
Date Posted: 05 January 2008 at 2:45pm
I can't tell with 100% certainty as the forum may have changed your file-format, but it seems that may of your domain names have trailing spaces after them. SpamFilter will interpret the domains "as-is", so if there is a space in the domain name, SpamFilter will not remove it. Can you please ensure there are not trailing/leading spaces int he domain list? 

-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: joinbiz
Date Posted: 05 January 2008 at 3:15pm

Dear Roberto, Hi

Thank you for the tip.

it fixed the issue.

could you please remove the domains list I have posted fromt he form?

Regards

Behzad

Posted By: LogSat
Date Posted: 05 January 2008 at 3:22pm
Done!
As a side-note, you may want to upgrade from v2.7 to the latest 3.5 (and soon to the new 4.0 currently in beta). There are several new filtering options that improve the amount of spam v2.7 is catching.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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