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today i've noticed a major issue with my spamfilter 4.0.1.785. I am getting exceptions and a lot of them. They are occuring when a user forces delivery of a message from quaratine or if I try to force delivery from the quarantine (actually, the latter makes spamfilter fail and closes). Here is an excerp from my log:
08/27/08 16:42:53:156 -- (188) Adding to C:\Program Files\SpamFilter\AutoWhiteListForceDelivery.txt:3llb@centa-uk.co.uk|admin@k-com.net
08/27/08 16:42:53:171 -- (188) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38
08/27/08 16:42:54:156 -- (1504) Adding to C:\Program Files\SpamFilter\AutoWhiteListForceDelivery.txt:3llb@centa-uk.co.uk|admin@k-com.net
08/27/08 16:42:54:171 -- (1504) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38
08/27/08 16:42:55:171 -- (3284) Adding to C:\Program Files\SpamFilter\AutoWhiteListForceDelivery.txt:3llb@centa-uk.co.uk|admin@k-com.net
08/27/08 16:42:55:187 -- (3284) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38
08/27/08 16:42:56:156 -- (4036) Adding to C:\Program Files\SpamFilter\AutoWhiteListForceDelivery.txt:3llb@centa-uk.co.uk|admin@k-com.net
08/27/08 16:42:56:171 -- (4036) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38
08/27/08 16:42:57:156 -- (1744) Adding to C:\Program Files\SpamFilter\AutoWhiteListForceDelivery.txt:3llb@centa-uk.co.uk|admin@k-com.net
08/27/08 16:42:57:171 -- (1744) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38
08/27/08 16:42:58:156 -- (3748) Adding to C:\Program Files\SpamFilter\AutoWhiteListForceDelivery.txt:3llb@centa-uk.co.uk|admin@k-com.net
08/27/08 16:42:58:171 -- (3748) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38
I have no idea what can be causing this. I've viewed a few posts with similar results but this is not temorary. Once I manually remove the marked message from quarantine, the problem stops until yet another message is marked for delivery. It appears to be taking up a lot or resources as well. I even removed all items from quarantine to see if that fixes it and it doesn't.
Any help would be much appreciated.
-Dave
p.s. tried to email the logfiles to mailto:support@logsat.com - support@logsat.com but messages came back as undeliverable. Perhaps they fell victim to greylisting, but my server retries every minute for 15 minutes and they still were returned. So if you need a copy of the logfile, please provide me with the FTP address and login to do so. thx.
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Davemeister
-Death to Spammers!
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