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NT Service not starting

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=679
Printed Date: 26 December 2024 at 3:08pm


Topic: NT Service not starting
Posted By: Guests
Subject: NT Service not starting
Date Posted: 26 May 2003 at 12:34pm
I just upgraded to the latest version:1.1.2.122 And after a reboot the service didn't start. I get the following message:

The SpamFilter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

I am currently running in stand-alone mode but would like to run as a service. I am on a NT server running NT SP6.

Thanks.


Replies:
Posted By: LogSat
Date Posted: 26 May 2003 at 1:00pm

Have you followed the following upgrade instructions:

======

undefined" CLASS="ASPForums" TITLE="WARNING: URL created by poster. - Upgrade information
Please note that if you are upgrading from a version of SpamFilter older
than v.1.1.0.92, the new SpamFilter Service is not compatible with the old
one. The old service will need to be uninstalled. If you upgrade using the
Setup.exe, the installation program will uninstall/reinstall the service
for you. If you upgrade manually, you will have to manually uninstall the
old service yourself. You can simplify this procedure by issuing the
following command from a DOS prompt:

SpamFilterSvc /reinstall

======

Roberto Franceschetti
LogSat Software

Posted By: Guests
Date Posted: 26 May 2003 at 4:44pm
I used the setup.exe that was downloaded as part of the new version.

Posted By: Guests
Date Posted: 26 May 2003 at 4:52pm

Thanks. That fixed the problem. I am not sure why the install process didn't do the same thing.

 


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