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problem with Out of Office and NDR meessages

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6972
Printed Date: 27 December 2024 at 9:03am


Topic: problem with Out of Office and NDR meessages
Posted By: Belvoir
Subject: problem with Out of Office and NDR meessages
Date Posted: 18 July 2011 at 6:18am
I currently have a problem with "Out of Office" and NDR messages being quarantined with "Empty Mail From" messages.
 
Is there any way to avoid this without turning off "Reject if empty Mail From" in the filter settings?
 
Thanks for your help


-------------
Tradaweb Ltd

PO Box 30

St Neots

Cambridgeshire PE19 7GF

UK

http://www.tradaweb.co.uk" rel="nofollow - http://www.tradaweb.co.uk


Replies:
Posted By: LogSat
Date Posted: 18 July 2011 at 7:16pm
SpamFilter has by default this filter disabled, as it can indeed cause false positives as you've noticed. Most of the issues are due to NDRs, even though there are a a few cases in which automated (valid) email notifications by companies could have an empty sender. This filter is an "all or nothing", so if you enable it, all emails with an empty MAIL FROM will be rejected - there is no way to pick and choose which ones are delivered and which are blocked, except by whitelisting senders.

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Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: __M__
Date Posted: 31 August 2011 at 10:55pm
We find key words within the Out Of Office replies etc and include them in WL_KEYWORDS.TXT so that they bypass the Empty Mail From test.


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