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Spamfilter locked up

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7029
Printed Date: 27 December 2024 at 9:54am


Topic: Spamfilter locked up
Posted By: Terry
Subject: Spamfilter locked up
Date Posted: 23 August 2012 at 11:38am
Yesterday our logsat spamfilter version 4.5.0.31 locked up tight after this message in the spamfilter logs
 
08/22/12 08:30:07:098 -- (156819408) Detected TCP Connection: 129.33.206.183
08/22/12 08:30:07:113 -- (156819408) Connection from: 129.33.206.183  -  Originating country : United States
08/22/12 08:30:07:113 -- (156819408) Exception occurred during GetConnectionsFromIP: error:1408F119:SSL routines:SSL3_GET_RECORD:decryption failed or bad record mac
I rebooted the system and it started working fine...ideas?


Replies:
Posted By: LogSat
Date Posted: 23 August 2012 at 9:37pm
Terry,

The SSL exceptions should just be warnings about the inability to establish an SSL connection with a remote server. These errors are fairly common, and do not cause concerns. 

SpamFilter stopping afterwards however is indeed an issue. Could you please zip and email us (at support at logsat dot com) SpamFilter's activity logfiles for the 22nd so we can try to see what happened?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: LogSat
Date Posted: 26 August 2012 at 2:21pm
Terry,

The logs do not show anything unusual, so unfortunately we can't pinpoint the cause of the problem. Should this happen again, could you please let us know, and send us SpamFilter's activity logfile again for the day it happened?



-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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