MAPS not working?
Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6315
Printed Date: 16 September 2024 at 3:57pm
Topic: MAPS not working?
Posted By: Straker
Subject: MAPS not working?
Date Posted: 04 December 2007 at 3:52pm
I have been using SpamFilter ISP for over a year now with no problems, but a couple of months ago, all of a sudden, MAPS stopped working. Although in the log it says "MAPS search done", nothing at all is getting quarantined like it used to. Most of my blocking reasons were because of MAPS but now none is. The only quarantined emails now are "Statistical Filter Match".
The version I am using is: 2.7.1.532.
Both MAPS and SURBL are set to be quarantined.
my MAPS servers:
zen.spamhaus.org, true
dnsbl-2.uceprotect.net, true
dnsbl.sorbs.net, true
dnsbl.tqmcube.com, true
my SURBL:
multi.surbl.org
multi.uribl.com
My customers are complaining that they are getting alot more spam, which I attribute to this MAPS failure.
Any help is appreciated.
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Replies:
Posted By: LogSat
Date Posted: 04 December 2007 at 6:04pm
Straker,
The most common likely issues that could cause these problems are:
1 - The DNS server(s) used by SpamFilter are not working
2 - There was a change in your network configuration that doesn't allow anymore SpamFilter to "see" the real internet IP address of the remote server. SpamFilter must see that IP address so it can apply all the IP-based filters to it
Please note this is just speculation. To be more certain we'd have to see a few hours worth of SpamFilter's activity logfiles to see hwat is happening.
-------------
Roberto Franceschetti
http://www.logsat.com" rel="nofollow - LogSat Software
http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP
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Posted By: Straker
Date Posted: 04 December 2007 at 7:21pm
That was it. Thanks. Apparently my ISP (Time Warner) switched my DNS while I wasn't looking. Put in the new DNS address and its working again.
Thanks
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