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Wrongfully blocking my emails

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Web Interface Mods
Forum Description: Open to all users who wish to share their quarantine web interface modifications
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5636
Printed Date: 27 December 2024 at 7:14am


Topic: Wrongfully blocking my emails
Posted By: Guests
Subject: Wrongfully blocking my emails
Date Posted: 04 June 2006 at 9:28pm
My email to a company was rejected by you. But your site shows no addresses in my IP are listed in SFDB.  How do I get my email thru? Do you charge a fee to allow emails thru your filter?



Replies:
Posted By: LogSat
Date Posted: 04 June 2006 at 11:24pm
willis,

If you're an end-user, your IP will not be listed in the SFDB. It is the IP of your ISP or of your company that is listed. It is their responsibility to ensure they do not get listed in the SFDB, and there is nothing you can do other than to report them the problem.

If you're an administrator, and own the mail server that sent the blocked email, please see http://www.logsat.com/sfdb/why.asp - www.logsat.com/sfdb/why.asp for details on why the IP is being listed, and what to do in order to prevent this from happening.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP



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