Spam Filter ISP Support - Tag spam & forward still block email

Tag spam & forward still block email

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6127
Printed Date: 15 March 2025 at 12:45am

Topic: Tag spam & forward still block email

Posted By: fmarzolo
Subject: Tag spam & forward still block email
Date Posted: 29 June 2007 at 10:55am

I have configured "Tag spam & forward", but an external sender is getting this error:
-----------
> Hi. This is the qmail-send program at smtp6.aruba.it.
> I'm afraid I wasn't able to deliver your message to the following addresses.
> This is a permanent error; I've given up. Sorry it didn't work out.
>
> <recipiend email missed>:
> Connected to (server's ip) but my name was rejected.
> Remote host said: 421 Your IP is temporarily blocked, please try again
> later.
> I'm not going to try again; this message has been in the queue too long.

What can I do to receive anyway the tagged message?

Replies:

Posted By: LogSat
Date Posted: 29 June 2007 at 11:19am

The "IP Blacklist Cache" filter is blocking the remote sender. From SpamFilter's documentation:

=================

Enable Cached IP Blocking - If an IP address sends more than a certain number of spam emails (3 by default) during a certain time interval (10 minutes by default), then it can be temporarily banned (blacklisted). All further connections from that IP address will be immediately rejected without allowing the sender to transmit any data. This should greatly reduce the load on the server. A banned IP address will be automatically removed from this temporary blacklist after a defined time interval (60 minutes by default). To prevent specific IPs to be added to this list, they can be added to DoNotAddIPToHoneypot SpamFilter.ini option.

=================

If this filter rejects an IP, the disconnect message will contain:
"421 Your IP is temporarily blocked, please try again later"

To exclude individual IPs from this filter:

<<To prevent specific IPs to be added to this list, they can be added to DoNotAddIPToHoneypot SpamFilter.ini option.

-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP