After complete thorough setp, nothing happening
Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6629
Printed Date: 22 November 2024 at 10:30am
Topic: After complete thorough setp, nothing happening
Posted By: lsutiger
Subject: After complete thorough setp, nothing happening
Date Posted: 13 March 2009 at 12:13pm
HI all! Here is my setup:
Internet<-->Router<-->Port 25 forwarded to SpamISP Server(xxx.xxx.xxx.13)<-->SpamISP Server setup to forward to mail server<-->IIS SMTP Server setup to accept mail on port 25(xxx.xxx.xxx.15).
Sounds simple enough, but when I start the SpamISP service, nothing happens. No activity, no email, etc. I swith the port forwarding to xxx.xxx.xxx.15 and mail starts flowing in.
What more information can I give in order to get help?
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Replies:
Posted By: yapadu
Date Posted: 15 March 2009 at 5:16am
Spamfilter has an activity log in the software, were you can monitor what it is doing.
Even if you are not getting any incoming email, you should see it doing stuff all the time (housekeeping stuff).
Do you see the housekeeping tasks at least working?
The next step is to make sure you do not have a firewall on the spamfilter server blocking port 25 (your .13 machine).
You can telnet into port 25 on the spamfilter machine, you should see a connection at the telnet level, and you should see the connection in the activity log as well.
If these steps work, you should be able to get email as least to the spamfilter machine... but these are the first steps to confirm.
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Posted By: LogSat
Date Posted: 15 March 2009 at 5:40pm
lsutiger,
If no email is received while running SpamFilter, the most comon causes are:
1. A firewall/router not forwarding emails to the server running SpamFilter
2. SpamFilter is not able to bind to port 25 on the server to receive SMTP traffic. This usually occurs if there is another mail server running on the server.
For issue #1, you will need to reconfigure the network settingsw to route traffic properly.
For issue #2, please note that Windows will not allow two programs to use the same port to listen for traffic, so SpamFilter cannot receive emails. You can configure SpamFilter to listen for SMTP traffic on any port and/or any IP address assigned to that server. You will have to find out what other application you are running on the server, and reconfigure either SpamFilter or the other application so they do not conflict.
You can get an idea of what this application is by issuing the following from a DOS prompt on the server:
telnet xxx.xxx.xxx.13 25
when xxx.xxx.xxx.13 is the IP address SpamFilter is configured to listen on. The reponse SMTP banner that you will see is usually going to provide clues to indicate what that application is. If you do not receive a connection at all, that likely indicates that neither SpamFilter nor another application is listening on port 25, in which case we wold need to look at your SpamFilter's activity logfile to get a better idea of what is happening.
At http://www.logsat.com/sfi-spam-filter-technical-details.asp you can find several different implementation scenarios on how to configure SpamFilter and your mail server.
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Roberto Franceschetti
http://www.logsat.com" rel="nofollow - LogSat Software
http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP
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Posted By: lsutiger
Date Posted: 16 March 2009 at 5:41pm
Sorry I did not reply sooner. Yes it was Windows Firewall blocking port 25, and yes I did facepalm.
I am having a few other issues which I will follow up Wednesday...I need to travel tomorrow
and today was quite a busy Monday.
Thanx for the input!
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Posted By: lsutiger
Date Posted: 16 March 2009 at 6:00pm
Ok I played a little and here's the problem I am having.
Any mail to get forwarded get a Socket Eroor 11004 -- - forwarding to:25.
Now this doesn't make much sense to me, as I am using the IP number and not the FQDN.
Also, both the Spamfilter server and the mail server are in the same domain.
I am able to telnet into the mail server from the filter server.
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Posted By: LogSat
Date Posted: 16 March 2009 at 11:45pm
The "Socket Error 11004" usually indicates that your mail server is not accepting SpamFilter's connection attempt. Are you 100% certain that your mail server is allowing SpamFilter to relay emails to it?
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Roberto Franceschetti
http://www.logsat.com" rel="nofollow - LogSat Software
http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP
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Posted By: lsutiger
Date Posted: 17 March 2009 at 12:05am
Umm..I may have to go through the manual again, or.....
you could explain to me how to make that happen?
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Posted By: lsutiger
Date Posted: 17 March 2009 at 6:25pm
OK, I am using Win2003 on both servers. On the mail server, I go to IIS-->SMTP Virtual
server-->Properties-->Access Tab-->Relay Select Only the list below and add the IP of
the SpamFilter server. I also checked off Allow all computers which successfully authenticate
to relay.
I am not sure if this is the right setting, bt I am still getting the same socket error.
Thanx in advance!
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Posted By: lsutiger
Date Posted: 19 March 2009 at 2:48pm
Posted By: LogSat
Date Posted: 19 March 2009 at 8:04pm
lsutiger,
Can you contact us via email directly at support at logsat.com, and let us know if you can provide us with remote access (VPN, RDP, VNC, PCAnywhere, DameWare etc) to your two servers, so we can help better?
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Roberto Franceschetti
http://www.logsat.com" rel="nofollow - LogSat Software
http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP
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Posted By: lsutiger
Date Posted: 19 March 2009 at 8:53pm
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