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you are bouncing my email messages

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7095
Printed Date: 26 December 2024 at 4:19pm


Topic: you are bouncing my email messages
Posted By: Terry
Subject: you are bouncing my email messages
Date Posted: 06 August 2014 at 4:34pm
Roberto, sorry I cannot send this in an email...I am trying to understand why your mail server is bouncing my emails.  The bounce message says I do not have a reverse dns but we do?
 

Hello rejected your message to the following e-mail addresses:

 

'support@logsat.com' ( mailto:support@logsat.com" rel="nofollow -

 

 

Hello gave this error:

Your IP 66.239.228.202 does not have a reverse DNS entry. Disconnecting...

 

 

A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

 

 

 

 

 

 

 

 

 

 

Diagnostic information for administrators:

 

Generating server: PORTEXEDGE01.pop.portptld.com

 

mailto:support@logsat.com" rel="nofollow -

Hello #557 Your IP 66.239.228.202 does not have a reverse DNS entry. Disconnecting... ##

 


Replies:
Posted By: ik8sqi
Date Posted: 06 August 2014 at 6:24pm
Terry,

Our DNS servers do report that IP as not having a reverse DNS entry, which is why the email was rejected by our SpamFilter. I tried using a different DNS server and that instead did see the reverse DNS entry. We're going to troubleshoot our own DNS servers right now to see if we're having any issues with them.


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Roberto Franceschetti
LogSat Software


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