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disabling responses to sender.

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igor L. View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote igor L. Quote  Post ReplyReply Direct Link To This Post Topic: disabling responses to sender.
    Posted: 14 June 2004 at 5:00am

hello,

is there a way to disable error responses to the sender ?

can I just make the response fields in customised items blank to do this ?

thanks, igor

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LogSat View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 15 June 2004 at 12:00am

Igor,

That option has been available in version 2.0.1.309 and higher, please see the release notes below. Error codes are mandatory in the customized items, if an entry does not have an error code, no error will be reported to the remote SMTP server, which will cause SpamFilter to accept the email even though it may be spam.

// New to VersionNumber = '2.0.1.309';
{TODO -cNew : When the SpamFilter.ini is updated the event is logged}
{TODO -cNew : Added the :TAG option to the AuthorizedTO whitelist to tag emails classified as spam}
{TODO -cNew : Updated documentation and GUI to show blacklists that support the :NULL tag}
{TODO -cNew : Added the TagAndQuarantine option to SpamFilter.ini file}
{TODO -cNew : Added the SPAMTagPrefix option to SpamFilter.ini file to customize spam tag prefix in subject}
{TODO -cNew : We are now writing in the activity log when a quarantined email is forced-delivered}
{TODO -cFix : The Do not quarantine and :NULL option for the attachment blacklist is now working correctly}
{TODO -cNew : Added ini option for DoNotSendNDROnQuarantine - this will cause all emails to be accepted without returning an error code to the remote server, thus preventing NDR's to be sent to the sender}

;Setting DoNotSendNDROnQuarantine to 1 will prevent generation of NDR when email are quarantined by causing SpamFilter *not* to send an error code when quarantining emails
DoNotSendNDROnQuarantine=0

Roberto F.
LogSat Software

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Benny View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Benny Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2004 at 1:05pm

What do you mean 'accept'? Does that mean SpamFilter will accept the mesg and forward it to the end user or does it mean SpamFilter will accept the mesg, but not send to anybody?

 

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 21 June 2004 at 10:24pm

Benny,

Thanks for pointing out the misleading note. We've updated the release note to read as follows:

{TODO -cNew : Added ini option for DoNotSendNDROnQuarantine - this will cause all emails to be accepted from the sender (but not forwarded to the recipient) without returning an error code to the remote server, thus preventing NDR's to be sent to the sender}

Roberto F.
LogSat Software

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Benny View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Benny Quote  Post ReplyReply Direct Link To This Post Posted: 22 June 2004 at 9:12am

So what's the difference from that I just simply delete all Customized Items?

Maybe I leave a few such as No Reverse DNS and Max Size untouched. Frankly, I don't care if somebody if his email is rejected for any other reason. By generating a NDR, it is wasting my resource, in my opinion.

So, since I am trying 2.0.1.302, can I or can I not delete Customized Items to stop it from generatinga NDR?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 22 June 2004 at 11:35pm

Benny,

You can'tremove the 3-digit code at the beginning of the customized responses. Without that code the sender will not know what happened to the email, may resend it, may or may not cause a bounce, remote servers testing your server may see it non-RFC compliant and blacklist you, and so on... In short, do so if you wish, but you will see unexpected behavior and we will not be able to provide support.

Roberto F.
LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Benny Quote  Post ReplyReply Direct Link To This Post Posted: 23 June 2004 at 9:25am

Wouldn't that be the same thing as disabling NDR in your later releases?

Because I am really new to this, I would really appreciate that you explain why a remote server would block a receiving mail server?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 24 June 2004 at 12:49am

Benny,

Since the RFC require the presence of the 3 digit code in the SMTP responses, not including it can and will have unpredictable results from the various mail servers. As this is a condition that should never occur, how each software reacts to a condition that's not supposed to happen is unknown. SpamFilter will, depending on the filter, accept an email, reject an email, generate an NDR, make an email "disappear" if the codes are not there. In all cases, it's behavior that will not be controlled as it's a scenario that must never occur.

If you wish to find out more, RFC 2821 is a very good source of information.

Roberto F.
LogSat Software

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