with the addition of 3 more domains to the filter, there are thousands of spam a day.

I’m not sure why you need to “clean out” items from the quarantine. If email is spam, it will end up in the quarantine, and SpamFilter will automatically delete it after the retention period expires (the default should be around 7 days). It is absolutely normal to have several millions of spam emails in the database, so the amount you refer to is pretty irrelevant.

If you need to force the delivery of 100-200 emails out of the quarantine because they are valid emails, that’s another story, it is absolutely not normal, and is an indication of a misconfiguration. Once we’re able to see some sample emails that were blocked by mistake as we asked you the other day we may be able to help.

Ed, if you have to soft thru 199 spams to find just **one** false positive, this means that SpamFilter is doing an excellent job. I'm not sure what you're looking for here. You will never have a product that will stop every single email. Every now and then one good email will be blocked by mistake, and other times spam will be let thru. This is life on the internet, and if a user want to use email, they need to get accustomed to this. If they want to be 100% sure that no good emails are stopped, they will either have to sift thru every single email spam emails that arrives, or they should not be using a spam filtering solution to begin with. You are very welcome to try other solutions to see if they work better than SpamFilter and have the features you expect.

We received your file with the false positives, and will examine it shortly to let you know why those emails were stopped by mistake.