"Good" e-mails are being quarantined |
Post Reply 
|
| Author | |
Gerd 
Guest Group 
|
 Post Options
 Thanks(0)
 Quote Reply
 Topic: "Good" e-mails are being quarantinedPosted: 16 April 2003 at 6:27pm |
|
I have subscribed to a certain mailing list. Because all their e-mails got rejected by the SPAM filter I have added the entire domain (i.e. domain.com) into the While Lists Excluded Domains. However, after restrating the SPAM Filter all their e-mails now are being quarantiened and NOT delivered. Because of that I put the entire e-mail address into the White Lists Excluded From Emails but again, all their e-mails are still quarantiened. Is this an error in the software or do I have a problem with my setup? Thanks for your reply.
|
|
 |
|
|
LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
Post Options
Thanks(0)
Quote Reply
Posted: 16 April 2003 at 10:14pm |
|
Both of those two solutions should have worked Can you post to the forum a snippet of the activity log that shows the details of the connection/reject, and email us ut support@logsat.com a copy of your SpamFilter.ini file so we can see your settings? We'll also need a copy of the text file that has the list of "While Lists Excluded Domains" and of the "While Lists Excluded from Emails". Roberto Franceschetti |
|
|
|
|
LogSat
Admin Group
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
Post Options
Thanks(0)
Quote Reply
Posted: 16 April 2003 at 11:01pm |
|
Gerd,
The settings you sent had no entries for the "White List Excluded FROM Emails", so we could not test that section.
The problem with emails from bounce-daily-text-1242928@list2.BullMarket.com not being forwarded is caused by having
bullmarket.com
in the White List Excluded domains. That will allow you to bypass all rules if the sender is susan@bullmarket.com since the domain matches, but list2.bullmarket.com does not match that domain. In order to receive emails from all variations of bullmarket.com you'll need to wildcard that entry as:
*bullmarket.com
in the white list. Carefull not to enter it as *.bullmarket.com otherwise it will only allow subchilds of the bullmarket.com domain, but not the bullmarket.com domain itself since it's expecting a dot in front of the domain.
Roberto
|
|
|
|
Topic Options|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
This page was generated in 0.160 seconds.