New feature - end user web access to whitelist - opinions |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 14 March 2004 at 12:28pm |
We are evaluating the option to allow end users to add their "buddies" to a separate, database-based, whitelist. This would allow users to whitelist their friends without having to go thru the helpdesk or the sysadmins or their provider. This whitelist would only allow individual emails to be whitelisted, there would not be any wildcard allowed, and there would possibly be a limit per user of how many entries can be added. If anyone has any opinions, objections, suggestions, please let us know as we'd like to hear them. Roberto F. |
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Desperado
Senior Member Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Roberto, Remind me to give you my definition of "buddy"! This option would help tremendously with some of the persistent issues we have with some of the cable companies not doing RDNS. It would also help for those users that carry on valid conversations that sometimes hit our filters so I say "Great!". Would the user add his "Buddy" in via a web option like the registration? One issue, will we (administrators) be able to track who put in the address so if that user "goes away" we can somewhat easily remove his whitelisted addresses? Regards, Dan S. |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Good idea (tracking the user who added the entry), didn't think about that, but will definetly include it. Yes - the plan was to modify the web interface so that users would have a link for each email to add that sender to their buddy list. That whitelist would be a separate new table in the database. Roberto F. |
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Dan B
Senior Member Joined: 09 February 2005 Location: United States Status: Offline Points: 105 |
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We do this already... We have this tied into our mailserver users table. It then is linked to their buddylist. So when the customer leaves our service for what ever reason the buddy lists will not be inserted into the whitelist txt file that SF loads. But If you add this feature in realtime this would be great. Dan B |
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bpogue99
Groupie Joined: 26 January 2005 Status: Offline Points: 59 |
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I've got a solution already in place at most of my customers using a web page to allow them to add buddies to their whitelist. The page is a simple form that takes one field, a text field, that is the buddy's email to add. When submitted the white list is opened and the text field is appended. Simple and sweet. I bet your solution works better than this so I say let's make it happen. My solution is just plain ol' web stuff. Not database driven or anything. bill
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Alan
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You should add a way to check for duplication when users submit their whitelist entries. When you have many people who work for the same company and/or associate with many of the same people, you will likely end up with some entering some of the same people and the database can grow uneccessarily large with dupes.
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Ric Marques
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Roberto - Would this whitelist be specific to the person receiving the message? I ask, because I can see user 'A' whitelisting a mailing list that user 'B' considers SPAM. This would cause many headaches within some organizations. -Ric |
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Alan
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I have a similar solution in place, except I have it as a button in the quarantine listing so the sender can be appended to the whitelist with a mouseclick (without having to re-type the address). The only flaw has been the occasional newsletter that is sent by a mailing service that uses a different From address each time (such as a different number string in the header From). Additionally I guess making it too easy will tend to make the list grow much faster as users may use less discretion as to who they add. |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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We'd be making it "global", active for all users. We'd think it will do more good than harm, possibly whitelisting mailing lists (ex Microsoft security list) once but having all users benefit from it. Furthermore it would be much more cumbersome to implement it otherwise :) Roberto F. |
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Roy
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Whatever happen to this project?
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kspare
Senior Member Joined: 26 January 2005 Location: Canada Status: Offline Points: 334 |
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Weird. I was just thinking about the same thing, but backwards. What about blacklisting? and having the option to automatically deleted messages for the customer as well? |
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fdickey
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I've been doing this now with standard web forms and a command script on the server that runs every 15 minutes to append entries from the forms to the black/white lists. It's a bit simplified....but hey it works...lol. I know just enough about scripting to be dangerous...lol.
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kspare
Senior Member Joined: 26 January 2005 Location: Canada Status: Offline Points: 334 |
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Care to share some code? :)
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fdickey
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Well, I'm no master programmer...lol...I wish I could write PHP code the likes of some of the other guys on here...lol What I did was bulky and ugly...but it works. It's actually quite simple using standard web forms that save the submissions to a plain text file. There were generated in Frontpage but I figured I would post the HTML so you will see what options I set up. These options are required for the text file to be as simple as possible, not included field names, etc. <form method="POST" action="../_derived/nortbots.htm" webbot-action="--WEBBOT-SELF--" onSubmit="location.href='../_derived/nortbots.htm';return false;" webbot-onSubmit> <p align="center"> <p align="center"> <form method="POST" action="../_derived/nortbots.htm" webbot-action="--WEBBOT-SELF--" onSubmit="location.href='../_derived/nortbots.htm';return false;" webbot-onSubmit> Here's the batch file that runs every 15 minutes on the server: @echo off Note the >> symbol means append output I have my black/white list folder shared for this script...among other reasons. |
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fdickey
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Another note...I've only got the email white list and domain white list submissions working so far....the blacklist stuff in the batch file doesn't do anything yet because I haven't come up with a way to utilize find to filter out what is needed....or I just haven't taken the time yet to set up the forms...don't remember which...lol Let me know if you're able to add to this or someone jumps in and throws together a PHP script or something that makes this look like childs play...lol |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Roy,Sorry for the delay, we missed this thread. The "project" was a bit modified. What we implemented starting from build 2.1.1.367 was the following (similar) functionality:// New to VersionNumber = '2.1.1.367';
{TODO -cNew : Added option so that any quarantined (false positives) emails that the end user force-delivers will cause the sender to be automatically whitelisted}This causes all future emails from their "buddy" to be automatically whitelisted without the end user having to further manually intervene. The whitelisting is aon a per-user basis, meaning that the "buddy" sender is only whitelisted for that specific recipient.Roberto F.
LogSat Software
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