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Logsat in Stand-alone Mode and 100% Utilization

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David Rossi View Drop Down
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    Posted: 13 September 2004 at 4:01pm

This is a "Re-Post" with a different Subject line. I am hoping to catch more attention. Please forgive the re-post.

I have been seeing some strangeness where a sender causes my SPAMFORISP server to hang. It appears that when "some" emails are being sent, the server will hold a connection with the status of RCPT TO: indefinately. When this condition occurs the only way to get control of the server again is to "Kill the Process". This can not be done by selecting "Kill" from the connections window, (I assume this is within the normal operation of the program), and the application can not be shut down normally, the process has to be killed from the task manager. When the process is killed, I get a memory error and Dr Watson. The application will run normally on a restart.

I have had issues in the past with SPAMFORISP running as a service, and I am wondering if this may be related. I have been running V2.1.1.367 as a stand alone app without issue for a while, then this popped up.

The error code is DR Watson Fatal error

could not attach to the application

Windows NT error code = 87

Sometimes there is a memory error as well. When there is a RCPT TO: hang, CPU utilization climbs up to 99% and stays there until that connection is broken, then returns to a normal state until the condition is encountered again.

I have used Telnet, and attached to the server on port 25, began a transaction, and just stopped after the DATA command was issued, and my connection times out, as expected, at the same time I can watch processor use climb until the connection actually drops. I have seen connections from the Internet grab hold and not release for 45minutes to "Hours", choking the life out of my server.

This ia a Dual Processor (1.6GHZ) machine with 1 GB Ram.

 

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Joined: 25 January 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 14 September 2004 at 7:00am
David,

I'm sorry for missing the previous post. For some reason I was sure we had responded to that by email, but that was not the case. These hurricanes caused us to slack a bit.

There should never be the need to manually kill a connection, as 60 seconds after there is no input received, SpamFilter will automatically disconnect it. The processor and memory climbing by simply using telnet to enter commands and stopping at the DATA command is also very odd, we have never seen that. In that case too SpamFilter should terminate the connection after 60 seconds. Is it possible for us to remote in the server so we can see what is happening? You can email us at support@logsat.com if you wish with the info.

Please note that it is "normal" however to receive errors when using the "kill" or "end task" commands to terminate the main SpamFilter ISP process, as that caused Windows to abruptly terminate whatever the main SpamFilter thread may be doing at the moment, possibly causing the other threads to cause errors as the main thread is gone.

Roberto F. LogSat Software
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