Spam Filter ISP Support Forum

  New Posts New Posts RSS Feed - Trapping Valid Emails
  FAQ FAQ  Forum Search   Register Register  Login Login

Trapping Valid Emails

 Post Reply Post Reply
Author
fclass View Drop Down
Guest Group
Guest Group
Post Options Post Options   Thanks (0) Thanks(0)   Quote fclass Quote  Post ReplyReply Direct Link To This Post Topic: Trapping Valid Emails
    Posted: 05 October 2004 at 12:10pm

Since putting version .384, it appears that the SpamFilter is trapping a lot of valid emails (including a reply from logsat). The message the sender would get says it it due to Keywords; however, in the quarantine it would say Statistical Filter. We had set the Bayesian Filter lower and suspected that might be the problem. But since increasing it back to around the default level, it is still doing it.

Any help would be appreciated,
James

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4104
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 06 October 2004 at 5:33pm
James,

The latest builds did not change the "effectiveness" of the various filters, they are mostly bug fixes and added new features. If the Bayesian filter is catching an excessive amount of valid emails, it is possible that the statistical database has slowly "degraded". It may be necessary to start with an empty statistical corpus.

To do so, please stop SpamFilter, make a backup of your SpamFilter\Corpus directory, then delete the \Corpus directory. Then restart SpamFilter. Please note that during the initial training of the Bayesian filter, it helps if users check their quarantine often and force the delivery of any emails that were mistakenly blocked. This trains SpamFilter to recognize similar messages in the future to reduce the false positives.

Currently SpamFilter will output the same generic "keyword" error message to senders, regardless of the keyword, attachment or Bayes filter used. That will be changed in the near future.

Roberto F. LogSat Software
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.277 seconds.