557 being generated |
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RBarrow 
Groupie 
Joined: 22 September 2005 Status: Offline Points: 45 |
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 Topic: 557 being generatedPosted: 22 September 2005 at 3:31pm |
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We have a user receiving emails from all sources but one. Messages coming from this source receive a 557 You are not allowed to send mail to %EMailTo% error. This receipant is in the AuthTo list and the sending domain is in the ByPass list...all mail from the sending domain passes fine to all users in the receiving domain EXCEPT for this one. This email is generated by a mainframe (not their Exchange server). HELP!
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Marcus
Newbie 
Joined: 25 July 2005 Location: United States Status: Offline Points: 21 |
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Posted: 22 September 2005 at 3:44pm |
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look at the IP its coming from vs the IP the ones that get thru come from, might need to whitelist that IP Marcus |
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LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 23 September 2005 at 8:33pm |
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RBarrow,
Could you zip and email us at support at logsat dot com the following: Your SpamFilter.ini file All SpamFilter's local whitelist/blacklist and keyword files The logfile for the day this occurred from the SpamFilter/logfiles directory The email addresses in question so we may find them in the logs. so we can take a further look? |
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