Socket Error 10060 |
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JohnD 
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 Topic: Socket Error 10060Posted: 12 April 2006 at 10:03am |
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This error has started appearing in my spam filter log. any ideas (SPF V3 beta) Exception occurred during GetSFDBStats: Socket Error # 10060 Connection timed out. John, |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 12 April 2006 at 2:24pm |
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That should happen when we perform maintenance on our web server, or on the SFDB web applicaiton. Yesterday we had a few hours of downtime on the SFDB app while upgrading it. The only effect for SpamFilter is to skip the SFDB filter check, and should be of no concern.
SpamFilter also has "intelligence" (if we can call it like that) in that if it encounters a few consecutive failures while checking the SFDB filter, it will skip the test completely for about a minute, thus saving some time in that it does not have to wait for a timeout to reach the SFDB server. It will automatically re-poll our saerver, and when the SFDB database is back online, the test resume automatically. |
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JohnD
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Posted: 13 April 2006 at 9:35am |
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I am still getting this error still this morning. Do I need to open up a port on my firewall for updates?
John,
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 13 April 2006 at 4:20pm |
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John,
On the lower right corner of SpamFilter's GUI window, do you see "v. 2.7.1.532" in red as the Latest build available for download? That number is retrieved via a web request to our website. If the version is displayed, your SpamFilter server was able to communicate with our webserver. As the SFDB filter makes HTTP calls to our same webserver, that should work as well. If the version is not displayed, then yes, there may be a communication problem preventing your SpamFilter server from reaching our website. From the server's console, are you able to browse to our website at www.logsat.com? If so, do you perhaps have any proxy settings that could prevent the SpamFilter's service from reaching our website? |
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JohnD
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Posted: 17 April 2006 at 10:47am |
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No, I have the words Feature disabled, and the machine running spam filter has no access to the internet.
John,
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JohnD
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Posted: 17 April 2006 at 10:51am |
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I have enabled he check for new build option, but now I get Unable to contact server.
jJohn,
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 17 April 2006 at 11:52am |
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The new SFDB filter works by querying our webserver to see if an IP address is blacklisted. If your server is not able to access the internet and/or the HTTP port 80 to our www.logsat.com website is closed, the filter will not be able to contact our server and an error will be reported in the logs.
In this case, you can either allow your server to contact port 80 on www.logsat.com, or you can disable the SFDB filter by entering a "0" in the threshold value unders the "Settings - Configuration - SFDB" tab. There may be a bug in that SpamFilter will try to update some stats relative to the SFDB filter even though it has been disabled, we're looking into it right now. If so, the next build to be released within the next 12-48 hours will contain the fix. |
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JohnD
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Posted: 17 April 2006 at 4:21pm |
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Thanks, I have opend a port on the firewall for spamfilter and the error is now gone.
John,
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Web123
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Posted: 18 April 2006 at 7:24am |
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I am getting: EXEPTION OCCURED DURING GETSFDBStats: http/1.1 500 INTERNAL SERVER ERROR I am on v.3.0.1.552 And I can see "v. 2.7.1.532" in the gui. It also seems that I can send IPs to SFDB but not recieve Stats? Regards, Web123
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Web123
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Posted: 18 April 2006 at 7:33am |
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And here logs: 04.18.06 14:26:30:437 -- (1884) Blacklist cache - starting cleanup |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 18 April 2006 at 7:35am |
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That error "internal server error" is actually the response of our website when it experiences problems. SpamFilter currently logs it as an exception, and we'll be changing that to something less dramatic.
Unless you have thousands of such entries per day, it's not something to worry about. We are continuosly tweaking the server-end of the SFDB filter, so sometimes that error will show up. |
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web123
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Posted: 18 April 2006 at 7:43am |
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Only a couple every 10min, so nothing for me to worry about then!
Thanks,
Web123
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