Access Violation - scanning images causing crash |
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hookjd 
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Joined: 22 June 2006 Status: Offline Points: 38 |
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 Topic: Access Violation - scanning images causing crashPosted: 14 December 2007 at 12:57pm |
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please help asap. I believe that Windows Updates I ran this morning have caused the image scanning to crash spamfilter consistently. I have had it completely stop working 3 times this morning, and in the log files, the last line before the crash is this each time:
Warning: error scanning image for spam - Access violation at address 005971B4 in module 'SpamFilterSvc.exe'. Read of address 00000243 Something about permissions having changed on a directory or something????? Please advise asap |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 14 December 2007 at 1:49pm |
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Please post your SpamFilter version / build
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The Desperado
Dan Seligmann. Work: http://www.mags.net Personal: http://www.desperado.com |
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hookjd
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Joined: 22 June 2006 Status: Offline Points: 38 |
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Posted: 14 December 2007 at 3:08pm |
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I'm running the latest version/build. 3.5.4.718
I emailed with support and have disabled the PDF scanning via my php.ini file. SpamPDFMaxPagesToScan=0 Apparently there is an issue with the PDF libraries in use and Roberto recommended this solution to my problem. Not a big deal to me to disable PDF scanning, but I'm not sure what the fix would be if I really needed that enabled. |
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