Bart,

SpamFilter provides very limited reporting capability, as there are 3rd party products available that analyze our logs and provide much better reporting capabilities we could add. We recommend using Sawmill (www.sawmill.net). They provide a sample of their capabilities for reporting against SpamFilter logs viewable at:
www.sawmill.net/cgi-bin/samples_bounce.pl?profile_name=spamfilterisp_sample

The web administration sample we provide is still in beta version, but it does allow to control most settings for each domain in the same way SpamFilter does. By default, all domains in SpamFilter Enterprise will use the "default" settings that are applied to the special domain "ALL DOMAINS". If you wish to customize the settings for any domain, you will need to deselect the option "use defaults", which will then allow you to customize the settings for that domain.

There are no options for the end-users to make changes to SpamFilter. It is up to administrators to add blacklist/whitelist entres to the system. The only exception to this occurs when a end-user (or an administrator) forces the delivery of an email that was blocked by SpamFilter (we provide a sample quarantine-access web interface for self users that allows them to view/deliver their spam emals). When an email that was blocked by mistake is force-delivered, SpamFilter will automatically match the sender's email address with the recipient's email address, and will from then on automatically whitelist all emails from that sender to that recipient so that no more emails will be blocked.