autowhitelist entry being blocked. |
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Derk 
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Joined: 26 January 2005 Location: United States Status: Offline Points: 39 |
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 Topic: autowhitelist entry being blocked.Posted: 02 April 2009 at 2:51pm |
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we have a customer complaining that messages are being blocked even though the from address is in the autowhitelist.
What would some possible issues be and where should I look? |
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yapadu
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Joined: 12 May 2005 Status: Offline Points: 297 |
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Posted: 02 April 2009 at 10:47pm |
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Hi Derk,
You need to check who the actual sender of the message is, not what appears in the from field. Robert G. |
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