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tk View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tk Quote  Post ReplyReply Direct Link To This Post Topic: NT Service not starting
    Posted: 26 May 2003 at 12:34pm
I just upgraded to the latest version:1.1.2.122 And after a reboot the service didn't start. I get the following message:

The SpamFilter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

I am currently running in stand-alone mode but would like to run as a service. I am on a NT server running NT SP6.

Thanks.
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Joined: 25 January 2005
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Points: 4104 		Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2003 at 1:00pm

Have you followed the following upgrade instructions:

======

Upgrade information
Please note that if you are upgrading from a version of SpamFilter older
than v.1.1.0.92, the new SpamFilter Service is not compatible with the old
one. The old service will need to be uninstalled. If you upgrade using the
Setup.exe, the installation program will uninstall/reinstall the service
for you. If you upgrade manually, you will have to manually uninstall the
old service yourself. You can simplify this procedure by issuing the
following command from a DOS prompt:

SpamFilterSvc /reinstall

======

Roberto Franceschetti
LogSat Software
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tk Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2003 at 4:44pm
I used the setup.exe that was downloaded as part of the new version.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tk Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2003 at 4:52pm

Thanks. That fixed the problem. I am not sure why the install process didn't do the same thing.

 
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