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SMTP connection drops while receiving Excel attachment

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Alec Skelly View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alec Skelly Quote  Post ReplyReply Direct Link To This Post Topic: SMTP connection drops while receiving Excel attachment
    Posted: 03 January 2005 at 2:55pm

When receiving an email with a particular Excel spreadsheet attached the connection is dropped before the SMTP transaction is complete.  I've tried from multiple sending servers with the same result.  I've sent other Excel attachments with no trouble.  This is what the activity log looks like:


01/03/05 11:48:42:812 -- (920) Connection from: 216.154.195.49  -  Originating country : United States
01/03/05 11:48:43:156 -- (920) Resolving 216.154.195.49 - c60.cesmail.net
01/03/05 11:48:43:187 -- (920) Mail from: external@ddress
01/03/05 11:48:43:781 -- (920) - MAPS search done...
01/03/05 11:48:43:781 -- (920) RCPT TO: internal@ddress accepted
01/03/05 11:49:44:296 -- (920) Disconnect

Any ideas?  Thanks!

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Joined: 25 January 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 03 January 2005 at 3:05pm
Alec,

Is this reproduceable, meaning that the same Excel spreadsheet always causes the same connection drop? If so, could you send us an email to support@logsat.com with that spreadsheet, so hopefully we see the same problem?

Roberto F. LogSat Software
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Alec Skelly View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alec Skelly Quote  Post ReplyReply Direct Link To This Post Posted: 03 January 2005 at 3:40pm

It is reproducible.  I forwarded a copy to you.

Thanks!

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