LogSat Software

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   I have been using SpamFilter ISP for over a year now with no problems, but a couple of months ago, all of a sudden, MAPS stopped working.  Although in the log it says "MAPS search done", nothing at all is getting quarantined like it used to.  Most of my blocking reasons were because of MAPS but now none is.  The only quarantined emails now are "Statistical Filter Match".

The version I am using is: 2.7.1.532.

Both MAPS and SURBL are set to be quarantined.

my MAPS servers:
zen.spamhaus.org, true
dnsbl-2.uceprotect.net, true
dnsbl.sorbs.net, true
dnsbl.tqmcube.com, true

my SURBL:
multi.surbl.org
multi.uribl.com

My customers are complaining that they are getting alot more spam, which I attribute to this MAPS failure.

Any help is appreciated.

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Straker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 December 2007 Status: Offline Points: 4	Post Options Post Reply Quote Straker Report Post Thanks(0) Quote Reply Topic: MAPS not working? Posted: 04 December 2007 at 3:52pm
	I have been using SpamFilter ISP for over a year now with no problems, but a couple of months ago, all of a sudden, MAPS stopped working. Although in the log it says "MAPS search done", nothing at all is getting quarantined like it used to. Most of my blocking reasons were because of MAPS but now none is. The only quarantined emails now are "Statistical Filter Match". The version I am using is: 2.7.1.532. Both MAPS and SURBL are set to be quarantined. my MAPS servers: zen.spamhaus.org, true dnsbl-2.uceprotect.net, true dnsbl.sorbs.net, true dnsbl.tqmcube.com, true my SURBL: multi.surbl.org multi.uribl.com My customers are complaining that they are getting alot more spam, which I attribute to this MAPS failure. Any help is appreciated.

LogSat Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104	Post Options Post Reply Quote LogSat Report Post Thanks(0) Quote Reply Posted: 04 December 2007 at 6:04pm
	Straker, The most common likely issues that could cause these problems are: 1 - The DNS server(s) used by SpamFilter are not working 2 - There was a change in your network configuration that doesn't allow anymore SpamFilter to "see" the real internet IP address of the remote server. SpamFilter must see that IP address so it can apply all the IP-based filters to it Please note this is just speculation. To be more certain we'd have to see a few hours worth of SpamFilter's activity logfiles to see hwat is happening.
	Roberto Franceschetti LogSat Software Spam Filter ISP

Straker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 December 2007 Status: Offline Points: 4	Post Options Post Reply Quote Straker Report Post Thanks(0) Quote Reply Posted: 04 December 2007 at 7:21pm
	That was it. Thanks. Apparently my ISP (Time Warner) switched my DNS while I wasn't looking. Put in the new DNS address and its working again. Thanks

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MAPS not working?