White Listed IP still being blocked |
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RBarrow 
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Joined: 22 September 2005 Status: Offline Points: 45 |
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 Topic: White Listed IP still being blockedPosted: 17 February 2012 at 11:31am |
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We have the IP addresses listed in our excludeddomains.txt but the system is still filtering traffic from these addresses.
The "cause" appears to be a "invalid MX record". This is one of our largest customers and the matter is extremely urgent! Version 4.2.4.850 Thanks, Roy
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LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 18 February 2012 at 9:37am |
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Roy,
If an IP is whitelisted, it should bypass the MX record test - we are not able to reproduce the issue. Could you please zip us the following so we can take a look:
If the zipped file is over 8MB in size, I'll send you via a PM the details of our FTP site so you can upload it to us. |
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