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you are bouncing my email messages

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Terry View Drop Down
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Joined: 06 February 2005
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    Posted: 06 August 2014 at 4:34pm
Roberto, sorry I cannot send this in an email...I am trying to understand why your mail server is bouncing my emails.  The bounce message says I do not have a reverse dns but we do?
 

Hello rejected your message to the following e-mail addresses:

 

'support@logsat.com' (support@logsat.com) <mailto:support@logsat.com>

 

 

Hello gave this error:

Your IP 66.239.228.202 does not have a reverse DNS entry. Disconnecting...

 

 

A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

 

 

 

 

 

 

 

 

 

 

Diagnostic information for administrators:

 

Generating server: PORTEXEDGE01.pop.portptld.com

 

support@logsat.com

Hello #557 Your IP 66.239.228.202 does not have a reverse DNS entry. Disconnecting... ##

 

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ik8sqi View Drop Down
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Joined: 25 January 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ik8sqi Quote  Post ReplyReply Direct Link To This Post Posted: 06 August 2014 at 6:24pm
Terry,

Our DNS servers do report that IP as not having a reverse DNS entry, which is why the email was rejected by our SpamFilter. I tried using a different DNS server and that instead did see the reverse DNS entry. We're going to troubleshoot our own DNS servers right now to see if we're having any issues with them.
Roberto Franceschetti
LogSat Software
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