SDFB and SDFC Errors |
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Bluefly
Newbie Joined: 01 March 2011 Status: Offline Points: 17 |
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Posted: 03 September 2014 at 7:05pm |
Hi Guys For the past two days I have been seeing the following error messages in the spam filter logs: SFDB_WebErrors has reached its limit 09/04/14 08:02:53:531 -- (111477184) Checking SFDC 09/04/14 08:02:54:000 -- (111477184) Exception occurred during DoSFDCCheck: '''' is not a valid integer value 09/04/14 08:02:54:000 -- (111477184) Checking SFDE 09/04/14 08:02:54:937 -- (111477184) Exception occurred during DoSFDECheck: ''0Error=0'' is not a valid integer value Restarting the server Reinstalling the software (current version) Installing the previous version (4.5.1.98) Current email signatures in SDFC = 0 Current IPs listed in SDFB = 0 I've added keyword filters to stop the frequent spam offenders but my clients are freaking out. |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Bluefly,
I apologize for the problems. We experienced an outage at our data center yesterday that corrupted the database serving the SFDB/SFDC/SFDE filters. SpamFilter is thus currently unable to check those filters for spam emails. The errors you are receiving can be ignored, and we just made a change on our backend service that should prevent them from occurring again. We are in the process of rebuilding the database, with an ETA of 6/12 hours for complete recovery. SpamFilter will automatically resume the use of those filters once our webservice becomes operational again. |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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FYI we completed the database rebuild sooner than expected. All filters are now back online. |
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