Hello,

Wilfred,

We received your logfile. As you correctly already noted, the email was whitelisted as the sender's domain (w.........n.nl) was whitelisted as it was added to the "Excluded IPs / Domains" whitelist. Please note that this whitelist is only used to specify sender's domains and sender's IP addresses that are whitelisted (excluded from filtering rules).

In the Settings tab, as you also correctly say, there is a notice that states:

"Note - You MUST set your local domain(s) in the Black / White List Tab"

We now do realize that this may be misleading, as while in SpamFilter "Standard" mode, there is a tab in the whitelists that is labeled "Local Domains", this tab in not present in the "Enterprise" mode, as it is replaced by the grid database control that contains a list of your domains. The "Local Domains" (which again are your own domains), is used to let SpamFilter know which domains are local to your system, and for which email is going to be addressed. This is different than the "Excluded IPs / Domains" whitelist, which is simply used to tell SpamFilter which senders are going to be whitelisted.