Reload Filtersettings |
Post Reply 
|
| Author | |
Bart 
Newbie 
Joined: 20 August 2008 Location: Holland Status: Offline Points: 18 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Reload FiltersettingsPosted: 18 February 2010 at 2:58am |
|
Last couple of days i've people complaining that new items i add to the Expluded whitelist or Athorized To Emails won't be active.
When i look in SQL the Items are there and when i restart the Spamfilter Service also Spamfilter can see those Items like it should be.
Do i need to restart the Spamfilter Service after every Black/Whitelist item i add/remove or is something wrong with my server ?
The only line i could find in the logfile was this one.
Exception occurred during ChecktblReloadTableInfo: String or binary data would be truncated
It looks like this message is in the logfile every 5 seconds. Can you please tell me how i can found out what is causing this problem ?
Tnx
|
|
 |
|
|
LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
Post Options
Thanks(0)
Quote Reply
Posted: 18 February 2010 at 4:09pm |
|
All changes to the databases are reloaded automatically by SpamFilter within 5 seconds. From the error you reported I suspect there may be an issue with the database.
It's possible that, if you migrated/restored/re-created the SpamFilter database, and/or migrated the SpamFilter installation somewhere else, this created a mixup with the actual patches applied to the database and with what SpamFilter thinks was applied. I'd recommend having SpamFilter re-apply all the database patches that are needed. This may cause errors to be logged when the scripts are trying to add database fields that exist already, but these errors can be ignored. To proceed, please:
If the problem still occurs after this, if you can then zip us (to support @ logsat.com) the activity logfile starting from when you restarted SpamFilter, we’ll try to figure out what is going on. If the zip is over 8MB in size, please let us know so we can provide you credentials to upload the file via FTP.
|
|
|
|
Topic Options|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
This page was generated in 0.039 seconds.