Re-Write Subject Header for Whitelisted Emails |
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pcmatt
Senior Member Joined: 15 February 2005 Location: United States Status: Offline Points: 116 |
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Posted: 01 February 2012 at 7:59am |
I think it would be very useful and helpful to re-write the Subject header (Email Body may be trickier) to provide end users with visual feedback that the email was received because of a whitelist event and it is not spam that SpamFilter simply let through.
So the subject: Your Monthly Statement is Ready would be changed to WHITELISTED: Your Monthly Statement is Ready The problem for me is that we ask that users report spam that gets through the filters and users have no way to know that the email they received was whitelisted or not without investigating headers. This would be a great time saver and streamline our process of making the system more accurate for our users. -Matt |
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-Matt R
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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That's actually a good idea to have as an option. Would you prefer that tag at the beginning of the subject, or suffixed at the end, for example in brackets, ex. Your Monthly Statement is Ready [WHITELISTED]?
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pcmatt
Senior Member Joined: 15 February 2005 Location: United States Status: Offline Points: 116 |
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The only worry I have about suffixing is that some subjects are long and the full subject may not always displayed in all views in the various email clients. I would think Prefixing would be the way to go. That way a preview would give the feedback and the user can open the message to get the full subject.
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-Matt R
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yapadu
Senior Member Joined: 12 May 2005 Status: Offline Points: 297 |
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I thought this was a good idea when Matt posted it, I vote for a the beginning in a fashion similar to the way the spam tag is an option.
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I am a user of SF, not an employee. Use any advice offered at your own risk. |
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LogSat
Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Update. A new beta with this feature will be available within the next 2-3 days. The tag will be at the beginning of the subject.
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pcmatt
Senior Member Joined: 15 February 2005 Location: United States Status: Offline Points: 116 |
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Thanks Roberto!
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-Matt R
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