Filtering Issue |
Post Reply 
|
| Author | |
Trinidad 
Guest Group 
|
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Filtering IssuePosted: 23 June 2004 at 2:08pm |
|
I have one user that needs to receive emails from Schwab.com. Ive added the address and domain to all of the white lists but i am unable to receive the message, it doesnt even make it to the quarantine. Its like its not even being sent. The only way that he can receive this email is if i add his email address to the unfiltered list. Whats weird about that is when he does receive the email I look through the log to see how it connects and i only see the two lines below, no connection from, no disconnect, nothing else, very strange, anyone seen this before 06/23/04 13:00:24:109 -- (2452) Sending email from SchwabAlerts.MarketUpdates@schwab.com to user@user.com 06/23/04 13:00:24:453 -- (2452) EMail from SchwabAlerts.MarketUpdates@schwab.com to user@user.com was forwarded to "my IMC" |
|
 |
|
|
LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4106 |
Post Options
Thanks(0)
Quote Reply
Posted: 24 June 2004 at 12:55am |
|
Trinidad, Can you please zip and email us at support@logsat.com a copy of your logfile, including the email address of your user, so we can take a look? Roberto F. |
|
|
|
|
Trinidad
Guest Group
|
Post Options
Thanks(0)
Quote Reply
Posted: 24 June 2004 at 9:16am |
|
Ive sent it over Thanks |
|
|
|
|
LogSat
Admin Group
Joined: 25 January 2005 Location: United States Status: Offline Points: 4106 |
Post Options
Thanks(0)
Quote Reply
Posted: 24 June 2004 at 10:02pm |
|
Mistery solved. Schwabs is using different email addresses in the MAIL FROM command and the "From:" email header. Take a closer look at the relevant log entries below. SpamFilter reports the "1000240d9b50300018501b@bounce.quris.net" address at first since that is what was specified in the MAIL FROM command. The email headers and body is not received yet at this point, so that's all that SpamFilter can log. When the email contents is actually sent, SpamFilter is now able to read the "From:" header, and that one contains "SchwabAlerts.MarketUpdates@schwab.com". This new address is thus used from now on in the logs, thus the confusion. Roberto F. 06/23/04 13:00:23:296 -- (2780) Connection from: 66.179.26.105 - Originating country : United States 06/23/04 14:46:11:890 -- (2248) Connection from: 66.179.26.98 - Originating country : United States 06/23/04 19:15:08:828 -- (2340) Connection from: 66.179.26.106 - Originating country : United States |
|
|
|
Topic Options|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
This page was generated in 1.023 seconds.