Registration is not sending password |
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Roderick 
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 Topic: Registration is not sending passwordPosted: 11 July 2003 at 11:52pm |
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I have just purchased the registered version 1.2.0.178. The ASP scripts seem to work but no password is being delivered via the script. I have been searching to figure this out but no luck. Any ideas? I have MDAC 2.7 and the filter is using the supplied .udl for Access. I have approx 4300 messages in the quarantine and my users have no way of getting to their messages. Furthermore When I select to deliver the selected message, nothing happens. Thanks in advance for you support. |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 12 July 2003 at 8:22am |
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Roderick, First off, I am NOT with LogSat ... Just a user so ... In my initial setup I had a problem with registrations not being sent. 2 things were causing my issue. My mail server does validation on all "From" addresses so the default "EMailFrom" setting in "registration.asp" caused an "invalid address format" in my Sendmail server logs. Changing the following line fixed that: rs("EMailFrom") = "Mail Administrator <support-No-Reply@mags.net>" support-No-Reply@mags.net is actually a valid address on my system but I have it going to the "bit Bucket" Check that line (there are 2 of them) and check your server logs for an error and make the appropriate changes. Also, do you have the latest register.asp "sample"? There should be a section as below that fixed a minor bug with sending the password. '****** Revision 6-12-03 ****** rs("ServerID") = 0 '****************************** ' rs("ServerID") = 1 rs("RejectDetails") = "" rs("RejectID") = 0 rs.Update rs.Close Set rs = Nothing The next things to check would be the spamfilter.ini settings for the following: dns=12.13.14.15 MAKE SURE THE DNS SERVER IS A VALID, ACCESSIBLE DNS SERVER ListenIP=12.13.14.15 MAKE SURE THIS LINE HAS A VALID ADDRESS FOR YOUR MACHINE OR IS BLANK MEANING LISTEN ON ALL ADDRESSES ListenFQDN=ServerName.MyDomain.com This should be the actual Fully Qualified name of the SpamFilter server ErrorHandlerEmailAddress="System Administrator" <me@mydomain.com> This should be a valid address DestinationServer=smtp.MyDomain.com This must be the IP or FQDN of the server that follows the SpamFilter server DestinationPort=26 This must be the port of the server that follows the SpamFilter server I hope this helps. Dan S. |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 12 July 2003 at 9:19am |
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Roderick, In addition to the suggestions Dan has in his reply to you, can you please let us know:
If the answer is "yes" to the above questions, this tells us the ASP is indeed working properly and is able to read/write to the database, and we can then focus on why the emails are not being sent. Are you able to "deliver the selected message" using the SpamFilter's GUI (not the web interface)? If yes, can you please confirm that you are indeed running the registered version and not the free one, as in the free one the web interface won't deliver emails. If you are still having trouble, please use the web interface to register a new user. Note the exact timestamp at which you click the "Submit" button to register. Wait 3-4 minutes to allow the logfiles to be updated and flushed to the hard drivre, then please email us a copy of the logfile for that day (SpamFilter/logfiles directory), along with a copy of your SpamFilter.ini file so we can take a look and try to figure out what happened. If you can, a zipped copy of your Access database will also help. Roberto Franceschetti |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 12 July 2003 at 9:27pm |
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Roderick, Did you get your issue resolved? Dan S.
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Roderick
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Posted: 22 July 2003 at 1:04am |
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Guys, Thanks for all of your help. Dan your suggestions worked great for me. It was the missing email address for System Administrator. All is well on the registration part. BTW it is a registered version. The only challeng I am having now is with the chaning of passwords. The script returns an error. Any advise? Roderick Hammonds |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 22 July 2003 at 2:42am |
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Roderick, Did you resolve your password change issue? I did not see your post until now. Sorry. Dan S.
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Roderick
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Posted: 22 July 2003 at 10:44am |
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No it is unresolved.
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 22 July 2003 at 10:52am |
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Roderick, OK ... What DB are you using and just to clarify ... the passwords are being sent and do work? But you can not change the password from the ASP Page?
Dan S.
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 22 July 2003 at 4:21pm |
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Roderick, Can you please post the exact error you are receiving so we can troubleshoot it? Please note that Microsoft often configures Internet Explore to output generic "friendly" error messages rather the actual ones (Tool - Internet Properties - Advanced - Uncheck Show Friendly HTTP error messages). Please make sure you are seing the full error rather than the generalized version. Roberto Franceschetti |
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Roderick
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Posted: 24 July 2003 at 12:21am |
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We figured it out...Thanks...To answer the question we are using MS Access Roderick |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 24 July 2003 at 12:23am |
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Roderick, Glad to hear you are all "Fixed".. Dan S.
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