LogSat Software

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   All,

Often, to diagnose an issue, or to temporarily allow a blocked message to pass through, it would be nice if there was a setting, preferably in a text file, that would allow a "Key Phrase" to be placed in the "Subject" line of an email that would bypass ALL rules and allow delivery, no matter what.  For instance, a text file may have the following entries:

@AARDVARK
lEtmE1n
d0N0tF1lt3r m3
Hey! Let me pass!

We would give one of these to a customer, they would tell their sender to include the EXACT phrase in the subject line and at some later date, we would change the list.  An empty list would disable the feature.

Opinions PLEASE!

Regards,
Dan Seligmann

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Desperado Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 27 January 2005 Location: United States Status: Offline Points: 1143	Post Options Post Reply Quote Desperado Report Post Thanks(0) Quote Reply Topic: New Feature Request: Bypass All Filters Rule: Opinions Please Posted: 02 August 2003 at 1:56pm
	All, Often, to diagnose an issue, or to temporarily allow a blocked message to pass through, it would be nice if there was a setting, preferably in a text file, that would allow a "Key Phrase" to be placed in the "Subject" line of an email that would bypass ALL rules and allow delivery, no matter what. For instance, a text file may have the following entries: @AARDVARK lEtmE1n d0N0tF1lt3r m3 Hey! Let me pass! We would give one of these to a customer, they would tell their sender to include the EXACT phrase in the subject line and at some later date, we would change the list. An empty list would disable the feature. Opinions PLEASE! Regards, Dan Seligmann

John1 Members Profile Send Private Message Find Members Posts Add to Buddy List Guest Group	Post Options Post Reply Quote John1 Thanks(0) Quote Reply Posted: 02 August 2003 at 6:12pm
	Dan, Why not just find out why the "customer" is being blocked and put their domain in the white list. Wouldn't that do what your're requesting?

Desperado Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 27 January 2005 Location: United States Status: Offline Points: 1143	Post Options Post Reply Quote Desperado Report Post Thanks(0) Quote Reply Posted: 02 August 2003 at 8:18pm
	With 12,000 email accounts, 800 domains and 70,000 messages a day, that would be VERY impractical. I am talking about a temp allow until the customer's contact can get THEIR issue fixed. We will not alter our "White Lists" to bypass our filters for each situation that comes up like this. Too much overhead, to much to keep track of. and against our policys anyway. Dan

LogSat Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104	Post Options Post Reply Quote LogSat Report Post Thanks(0) Quote Reply Posted: 03 August 2003 at 8:01pm
	Would a compromise, having a single subject white-list entry for "power-users" in the .ini file, be acceptable? Roberto F. LogSat Software

Desperado Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 27 January 2005 Location: United States Status: Offline Points: 1143	Post Options Post Reply Quote Desperado Report Post Thanks(0) Quote Reply Posted: 03 August 2003 at 8:45pm
	I am always good for compromises! I think that would work. Dan S.

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New Feature Request: Bypass All Filters Rule: Opinions Please