Unfiltered Email still getting filtered |
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IKILLSPAM1 
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Joined: 02 May 2007 Location: United States Status: Offline Points: 70 |
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 Topic: Unfiltered Email still getting filteredPosted: 15 May 2007 at 9:01pm |
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I added an email address to the Unfiltered Email tab. a DNS blacklist blocked an email for that account. Whats up?
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IKILLSPAM1
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Joined: 02 May 2007 Location: United States Status: Offline Points: 70 |
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Posted: 16 May 2007 at 12:35pm |
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It appears its not only DNSBLs. I really need help with this. We have a customer whos gonna flip if I cant remove him from all filtering
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 16 May 2007 at 1:57pm |
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Can you post (or email us) the section of SpamFilter's activity file that shows the incoming email, so we can see what is happening form the logs?
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IKILLSPAM1
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Joined: 02 May 2007 Location: United States Status: Offline Points: 70 |
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Posted: 16 May 2007 at 2:58pm |
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05/16/07 13:03:49:328 -- (5696) Connection from: 63.251.135.74 - Originating country : United States This has a different thread number but appears to be part of the same transaction. 05/16/07 13:03:55:062 -- (1796) Sending email from ESC1101648128490_1100650110356_11070@in.constantcontact.com to localuser@localdomain.com --
Is it rejecting it initially, landing it in quarantine but then actually sending it? So when I went in and saw it in quarantine and resent it, he then got another copy? |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 16 May 2007 at 4:08pm |
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Mistery solved. The bad news is that it's a bug. The good news is that it's already fixed
 In a separate post you stated you're using v3.5.3.662. Please see the release notes for the newer build that was released a few weeks ago. I've highlighted the fix that applies to the issue you've seen: // New to VersionNumber = '3.5.3.665'; {TODO -cFix : If a recipient is in the WhiteListedTO list, and, during the same SMTP session, the sender remains connected and sends further emails to other recipients, they were also incorrectly whitelisted} {TODO -cFix : In SFE, using MySQL, if the connection to the DB was terminated (timeouts and/or MySQL going down), the SFE Domain List could be blank and require a restart to be visible again} {TODO -cNew : SpamFilter performs stricter checking on MAPS RBL results to ensure a valid positive only if the response address via DNS is in the 127.0.x.x network} {TODO -cFix : In SFE, the "Custom Domain Filters" tab should have been hidden} {TODO -cFix : Occasional "freezes" of SpamFilter's GUI that would also halt the processing of incoming messages} {TODO -cFix : Emails in the "Unfiltered Email" list would be delivered correctly, but the email was also being stored, by mistake, in the quarantine database} {TODO -cFix : The event of an email whitelisted because of the "Unfiltered Email" list was not logged in the logfile} |
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IKILLSPAM1
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Posted: 16 May 2007 at 4:23pm |
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Haha. good deal Roberto thanks! How painless is applying new releases with this software? |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 16 May 2007 at 4:28pm |
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No hospitalization required. If you don't want to use the installation program, simply:
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IKILLSPAM1
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Posted: 16 May 2007 at 4:47pm |
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Excellent. Thanks for your help.
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